About the Job

At Xendit, we are seeking a Part-time Office Manager who embodies our values and represents our human approach to hiring.

• The go-to person for all administrative needs and facilities management - the lifeblood of the office
• Oversees office maintenance & logistics, including maintaining cleanliness & upkeep of general premises, logistics, mail, organizing food & supplies/ inventory/ deliveries, and supervising cleaning staff
• Ensures office compliance with all rules set by building management and by our compliance team by managing office records and contracts
• Owns all budgeting, expense management & vendor management work streams including canvassing/ RFP/ PO, purchasing/ installation, and contracting/ payments/ invoicing; works closely with IT, HR, and Finance
• Meets operational demands by organizing company events, fulfilling administrative and maintenance requests, and providing general support to office staff, guests, and visitors

You'll bring a diverse set of skills, including exceptional communication, tech savviness, strategic thinking, and a willingness to do whatever it takes to succeed. You possess a strong commitment to go the extra mile and handle all aspects of recruiting, including the less glamorous tasks, with a positive and determined attitude. Help Xendit provide world class service by ensuring efficient operations.

Minimum Qualifications

• 2-3 years of experience as Office/Administrative Manager
• A detail oriented problem solver, an independent and fast learner
• Skilled working under tight deadlines and in a fast-paced environment, and able to prioritize urgent and important requests to manage daily workload
• Have an upbeat, positive attitude; are a team player
• Skilled at working across functions/ countries and engaging with multiple internal teams (e.g. HR, IT, Finance, Compliance, Legal) and external stakeholders (e.g. vendors, suppliers)
• Believe in constantly learning and improving. This includes being open to feedback and coaching for improvement.

Preferred Qualifications

• Previous exposure to scaling a company from 200 to 1000+ employees in a tech, B2B/B2C, SaaS, e-commerce, or payments startup environment

Responsibilities

Proactively oversee and manage day to day facilities operations and logistics within the premises

• Manage onsite facilities and ensure all service levels are met on time
• Supervise the housekeeping staff (cleaners, vendors)
• Oversee visitor management, security, cleaning, events setup, shipping/receiving supplies
• Use your professional experience in compliance, administration, and process improvement to tackle our daily issues within operations
• Facilitate gradual return to WFO

Organize and coordinate operations in ways that ensures maximum productivity

• Understand that our operations are vital to our merchants’ and partners’ perception and our reputation
• In collaboration with cross-departmental teams (HR, IT, Finance, etc.), work on creation, coordination, and delivery of programs such as: new hire onboarding, guest reception, snacks/beverages/food, special events, building maintenance, security, mail and shipping
• Manage space planning, coordinate changes, and update internal systems
• Consolidating employee feedback and executing approved initiatives

Manage and maintain relationships with partners/vendors/suppliers

• Work with building management to ensure office safety and team communication
• Oversee office vendor procurement which include invoice processing, contract review, and service maintenance for soft and hard services

Do whatever it takes to make Xendit succeed.