Post-Sales Solutions Architect

Kubit
Kubit

IT, Sales & Business Development

Posted 6+ months ago
  • Customer Onboarding & Implementation
  • Lead technical discovery sessions to understand customer data architecture, KPIs, and analytics goals.
  • Design and document implementation plans, including data schema mapping, event tracking plans, and integration workflows.
  • Guide customers through instrumentation and data ingestion.
  • Partner with Customer Success Managers to ensure timelines, milestones, and success metrics are met.
  • Technical Solution Design
  • Translate business requirements into scalable analytics solutions using Kubit’s capabilities.
  • Configure data pipelines, event taxonomies, and segmentation logic.
  • Advise on best practices for data governance, event naming conventions, and data quality monitoring.
  • Ongoing Support & Optimization
  • Conduct solution audits to identify gaps, redundant tracking, or performance issues.
  • Recommend advanced features (cohort analysis, funnels, retention metrics, A/B testing) based on customer maturity.
  • Troubleshoot technical issues, liaising with product and engineering teams when needed.
  • Strategic Advisory
  • Educate customers on data warehouse fundamentals and best practices to ensure scalability and performance.
  • Provide guidance on data model design, KPI measurement, and interpretation of analytics results.
  • Serve as a trusted technical advisor to help customers expand their use of Kubit.