Zest AI has been perfecting AI for consumer lending decisions since 2009. Our mission is to broaden access to equitable lending and our AI-enabled software creates some of the most inclusive risk models in the industry. Our Model Management System helps lenders make better decisions and better loans — increasing revenue, reducing risk, and automating compliance — while expanding credit access to deserving people with no added risk!

We're a leading tech company seeking an experienced Product Director to drive our suite of fraud prevention and credit underwriting products. In this role, you'll shape innovative solutions that we sell to financial institutions and fintech companies, helping them optimize their lending processes and mitigate fraud risks.

Key Responsibilities

• Develop and execute the product strategy and roadmap for our fraud prevention and credit underwriting solutions
• Collaborate with engineering, data science, client engagement, and sales teams to enhance our product offerings
• Stay ahead of industry trends in fraud detection, credit risk assessment, and regulatory changes
• Define and analyze key performance metrics to demonstrate product value to clients
• Work closely with clients and internal stakeholders to gather requirements and feedback
• Manage the product lifecycle from conception to launch and post-launch optimization
• Partner with sales and marketing teams to position our products effectively in the market

Qualifications

• 5+ years of product management experience in B2B SaaS, preferably in fintech
• Strong understanding of credit underwriting processes and risk assessment models
• Experience with fraud prevention technologies and strategies (highly preferred)
• Proven track record of launching successful products in a fast-paced environment
• Excellent analytical and problem-solving skills
• Strong communication and leadership abilities
• Bachelor's degree in Business, Computer Science, or related field; MBA is a plus

Required Skills

• Deep knowledge of lending industry regulations and compliance requirements
• Familiarity with machine learning and data analytics in risk assessment
• Strong project management and organizational skills
• Ability to translate complex technical concepts into clear value propositions for clients

Preferred Experience

• Previous work experience in or with lending institutions or credit bureaus
• Hands-on experience with fraud detection systems or credit scoring models
• Experience in a client-facing role or working closely with enterprise customers

If you're passionate about building innovative financial technology products that help our clients balance risk and opportunity, we'd love to hear from you!

Perks and benefits:

All Zestys experience:

• The opportunity to join a mission-focused company
• People – the best part of Zest
• Robust medical, dental and vision insurance plans
• Annual bonus plan participation
• 401(k) with generous match
• Employee Awards and Recognition
• 11 company holidays
• Winter break (office closed between Christmas and New Year's Day)
• Unlimited vacation time
• Employee Resource Groups
• Generous family leave policy (12 week maternity leave / 6 week paternity leave)
• Phone, internet, wellness, and professional development allowances
• Employee gatherings, including Town Hall meetings

Additionally, our Burbank, CA area, hybrid model Zestys enjoy:

• Beautiful, modern, dog-friendly office with lounge areas, video games, and gigantic jigsaw puzzles
• Daily catered lunches from LA’s best restaurants and a fully stocked kitchen
• Complimentary manicures, pedicures, and mindfulness sessions
• Company happy hours, social events, outings, and much more!

About Zest AI:

Creating a diverse and inclusive culture where all are welcomed, valued, and empowered to achieve our full potential is important to who we are and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.

Our core values are Communication, Collaboration, Bias for Action, Client-centricity, and Heart. Learn more at Zest.ai, follow us on LinkedIn (linkedin.com/company/zest-ai/) or Twitter @Zest_AI, or check out our Insights blog (https://www.zest.ai/cms/insights).