Who we are…

YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitised task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience.

350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience.

Your Role:

As Product Manager for Learn, you are responsible for building best-in-class learning experiences within Yoobic. You will shape and evolve our learning solutions to maximize engagement, knowledge retention, and impact for our users.

You will play a pivotal role in driving innovation, fostering collaboration, and contributing to the sustainable growth of our product portfolio. You will work cross-functionally with teams including Development, Design, Marketing, Pre-sales, Implementation, Customer Success, and Customer Support to align product initiatives with business objectives.

What You'll Do:

Knowledge Mastery: Develop a comprehensive understanding of Yoobic's products and services. Serve as the primary expert across our product range to support operational teams in addressing inquiries on product functionality.

Discovery: Identify user needs, pain points, and opportunities through research, analysis of customer insights and inputs from internal stakeholders including sales, pre-sales, customer implementation, customer success & support.

Framing: Define and structure priorities, setting clear objectives, and aligning stakeholders before moving into solution design and development. Translate product strategy into detailed requirements

Delivery: Collaborate closely with design, engineering, and QA teams to deliver high-quality functional solutions.

Launch: Ensure successful product launches by maintaining a comprehensive knowledge base and collaborating closely with product marketing and support teams.

Support: Take ownership of tier-3 escalated issues, conducting thorough troubleshooting and investigatory work prior to escalation, ensuring timely resolution.

Tracking: Utilize a data-driven approach to analyze product usage and assess the impact of released features on overall success metrics.

What You Have:

Technical and/or analytical education (e.g., Computer Science, Engineering, Economics).

Background in Product Management, in the SaaS industry, with a proven track record of successful product launches and optimizations.

Strong organizational skills, with the ability to prioritize tasks and work effectively under pressure.

Exceptional strategic thinking, problem-solving, and analytical abilities.

Excellent communication and interpersonal skills in English.

What we offer...

UK

Competitive salary + bonus

25 days annual leave + Bank Holidays

Pension scheme

Medical cover via Vitality (which also includes additional benefits like Apple watch, cinema tickets, etc…)

Dental and Vision cover

Critical Illness and Life insurance coverage

Team events including weekly breakfast, gourmet lunches and lots of social events

On-line Free HIIT sessions + gym discounts

Regular training and coaching to make you even better in your role

Team

Product

Role

Product Manager

Locations

London

Remote status

Hybrid

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