Associate Consultant

WorkSpan

WorkSpan

Customer Service

Bengaluru, Karnataka, India

Posted on May 30, 2026

About WorkSpan

The next era of growth is being driven by business interoperability. Cloud, genAI, solutions combining services and software- more and more, companies outpace their competition not just through building superior products, but by creating stronger partnerships, paths to market, and better business models for winning together. Cloud providers, service providers, tech partners and resellers are teaming up to win more deals together through co-selling.

WorkSpan is building the world’s largest, trusted co-selling network.

WorkSpan already has seven of the world’s ten largest partner ecosystems on our platform and $50B of customer pipeline under active management. AWS, Google, Microsoft, MongoDB, PagerDuty, Databricks and dozens of others trust WorkSpan to accelerate and amplify their ecosystem strategies.
With a $30M series C and backing from world class investors Insight Partners, Mayfield, and M12, WorkSpan is poised to drive the future of B2B. Come be a part of it.

Join our team for the opportunity to:
● Own your results and make a tangible impact on the business
● Develop a deep understanding of GTM working closely with leadership across sales & marketing
● Work with driven, passionate people every day
● Be a part of an ambitious, supportive team on a mission

About the role:
As an Associate Consultant within WorkSpan’s Professional Services team, you will operate at the intersection of enterprise consulting and ecosystem co-selling.

You will lead customer implementations while leveraging AI tools and prompting techniques to accelerate delivery, documentation, and problem-solving. Your work will directly impact how global enterprises collaborate, transact, and grow through strategic partnerships.

This role reports to the Manager of Professional Services and plays a critical role in customer success, platform adoption, and long-term scalability.

Key Responsibilities:

Customer Consulting & Delivery

  • Serve as a trusted consultant for enterprise customers throughout their co-sell journey.
  • Participate in discovery and design workshops to understand business objectives and map them to the WorkSpan virtual data model.
  • Translate business requirements into user stories, configurations, and implementation plans.
  • Collaborate with customer stakeholders, Product, Engineering, and Sales teams to ensure successful outcomes.

Implementation & Configuration

  • Lead end-to-end WorkSpan implementations for co-sell, referral, and joint pipeline use cases.
  • Configure:
    • Business Process Templates (BPT)
    • Common Data Models (CDM)
    • Workflows
    • Dashboards
    • Integrations
  • Support User Acceptance Testing (UAT) and solution validation activities.

AI-Accelerated Delivery

  • Utilize AI tools such as Claude, Gemini, ChatGPT, and similar platforms to improve delivery efficiency.
  • Apply advanced prompting techniques to generate:
    • Business Requirement Documents (BRDs)
    • Solution designs
    • Test cases
    • Customer communications
    • Implementation documentation
  • Identify opportunities to improve productivity through AI across the delivery lifecycle.

Ecosystem Co-Selling

  • Support integrations with ecosystem platforms, including:
    • AWS ACE
    • Microsoft Partner Center
    • Google Cloud
    • Other PRM platforms
  • Ensure data integrity, consistency, and reporting accuracy across systems.

Enablement & Continuous Improvement

  • Create and maintain technical and functional documentation.
  • Conduct user training and enablement sessions.
  • Provide post-go-live support, troubleshooting, and optimization recommendations.

Qualifications:

  • 4–5 years of experience in B2B, partner ecosystem, or co-selling business models.
  • Hands-on experience with AI tools and prompt engineering (Claude, Gemini, ChatGPT, etc.).
  • Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.
  • Strong communication and stakeholder management skills.
  • Ability to explain technical concepts to non-technical audiences.
  • Comfortable working in Agile, fast-paced, customer-facing environments.


Preferred Qualifications

  • Experience with WorkSpan or similar ecosystem/co-selling platforms.
  • Hands-on experience with:
    • Snowflake (SQL, data analysis)
    • Google Apps Script
  • Familiarity with:
    • PRM systems
    • Partner ecosystems
    • Joint-selling workflows
  • Exposure to integration platforms and middleware solutions.