About Us

WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

Responsibilities

The Partner Project Manager is the primary contact for partner-led implementations, ensuring smooth execution, risk mitigation, and issue resolution across the Asia-Pacific & Japan (APJ) region. This role drives successful partner-led deployments, refines best practices, and fosters strong partner relationships by providing expert guidance and connecting partners to key technical resources.

You will play a pivotal role in ensuring seamless partner-led implementations, refining processes, and driving customer success. Your leadership will strengthen WorkForce Software’s partner ecosystem, enabling scalable, high-impact solutions for enterprise clients.

About The Team:

Our team is committed to empowering the partner community through education, support, and collaboration. We turn feedback into action, strengthening our ecosystem and ensuring customer success. Our mission is to provide resources and guidance for partner-led implementations while developing programs that foster collaboration and knowledge sharing—empowering consultants to thrive.

• Project Execution & Delivery – Oversee partner-led implementations, ensuring alignment with scope, timelines, and budget.
• Issue Resolution – Act as the main point of contact for delivery issues, risks, and escalations.
• Partner Enablement – Guide partners through project onboarding, best practices, and implementation methodologies.
• Process Improvement – Analyze partner delivery trends and refine processes for better deployments.
• Stakeholder Communication – Align internal teams, manage expectations, and report on project status.
• Technical Resource Connection – Ensure partners access the right technical support at key milestones.

Requirements

• 5+ years in project management (SaaS, enterprise software, or tech solutions).
• Experience with partner enablement or managing a global outsourced professional services network.
• Expertise in HR, Payroll, or Workforce Management software (WorkForce Software a plus).
• Strong problem-solving, communication, and stakeholder management skills.
• Proficiency in JIRA, Confluence, Salesforce, and project management tools.
• Adaptable mindset, capable of adjusting to fast-changing project demands.
• PMP, Agile/Scrum certification is a plus.

Travel

• Must be able to travel up to 10%, within the APJ region

Education

• Bachelor’s degree in a related field (or equivalent years of experience)

Come join our Team. You’ll love working here because you can:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Unlock your Potential. Participate in leadership programs designed for you to lead using your natural strengths (Leadership Excellence, Advancing Women in Leadership).
• Grow your career with a company committed to workplace gender equality.
• Influence the Business. Join our employee-led groups iWIN – International Women Inclusion Network, Pride (LGBTQ), Thrive (Disability), Generations and connect with a network of people who share common interests and experiences.
• Access multiple leave options to suit your needs. Generous Parental Leave Allowance. Personal Emergency Leave. Cultural Inclusion Leave.
• Focus on your health and well-being. Access to Employee Assistance Program, well-being webinars, free flu vaccinations, and time off for R U OK day.
• Access WFS/ADP’s generous employee benefits including lifestyle and wellbeing discounts for you and your family from 450+ vendors Australia wide.

WorkForce Software, an ADP company, is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We are committed to building a workplace that reflects the diversity of the communities we serve and encourage applications from Aboriginal and Torres Strait Islander people. ADP encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support, please contact our Talent Acquisition Department at careers@wfsaustralia.com, 02 8399 1688 ext. 111 (Voicemail Only).