Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Build AI agents that actually work; at enterprise scale, in any language:

• As an Agent Engineer at Wonderful, you'll work directly with Israel's largest enterprises to design, build, and deploy AI agents that achieve 80%+ resolution rates without human intervention.
• You'll own the full lifecycle: understanding complex customer challenges, architecting multi-flow solutions, integrating with enterprise systems, and iterating until the agent performs well in production.
• We're looking for engineers who are energized by both technical depth and customer impact.

What you'll do:

• Build production AI agents from scratch - across voice, chat, and email channels. Not prototypes, but systems handling real enterprise traffic at scale.
• Design and implement tool architectures - that connect agents to customer APIs, databases, CRMs, and back-office systems so they can execute real-world tasks
• Own agent quality end-to-end - measure performance, diagnose failures, an tune for accuracy and reliability
• Collaborate across Product, Engineering, and Customer Success to ship high-quality solutions on tight timelines

Must have:

• Bachelor's degree (or higher) in Computer Science or a related STEM field
• Strong programming skills with hands-on experience in APIs, backend logic, and system integrations
• Excellent English, written and spoken
• Genuine passion for AI and a drive to build things that work

Strong advantage:

• Familiarity developing AI agents
• Experience with TypeScript
• Background in technical customer-facing roles (solutions engineering, integrations, technical consulting)
• Experience with monitoring and observability tools like Datadog