Overview of the role

Reports to: SVP, Revenue Operations.

Our revenue engine is growing more complex, and we’re building a proactive, high-impact Revenue Operations organization to power the next phase of our growth.

We’re looking for a VP of Revenue Operations to lead core pillars of Revenue planning, forecasting, reporting, and operational excellence across Sales, Marketing, and Account Management.

You will bring a strong strategic lens while being hands-on enough to shape systems, processes, and performance metrics that drive growth and accountability across the Revenue teams.

Key Responsibilities

Strategic Planning & Forecasting

• Lead the company-wide revenue forecasting and planning process in close partnership with Finance and Revenue leaders.
• Build and maintain a rigorous forecast model aligned to pipeline stages, productivity metrics, and capacity planning.
• Partner with the SVP of RevOps to drive annual and quarterly planning cycles (territories, quotas, targets, and headcount).

Insights, Analytics & Reporting

• Oversee and build revenue reporting architecture, from dashboarding to board-level KPIs.
• Move beyond reporting to deliver proactive, actionable insights for Sales, Account Management, Marketing, and Product teams.
• Partner with the Reporting team to build a single source of truth across the funnel (Pipeline, Activation, Expansion, and Retainment).

Revenue Process & Operating Cadence

• Define and continuously improve core Revenue processes (lead/opportunity management, handoffs, and forecasting cadence).
  Drive cross-functional accountability with a consistent operating rhythm (weekly forecast calls, monthly business reviews, et al.).
• Embed a pod-based RevOps model that aligns to Sales, Account Management, and Marketing needs.

Systems & Infrastructure

• Partner with systems' owners to ensure CRM (Salesforce), reporting tools, and integrations support RevOps priorities.
• Collaborate with Product, Finance, and Data teams on automation, data quality, and tooling roadmap.
• Lead coordination of RevOps priorities in broader tech stack planning.

Team Leadership

• Directly manage complementary RevOps roles .
• Coach and elevate the team from reactive operators to strategic partners.
• Build and scale team structure aligned to long-term revenue complexity.

What We're Looking For

• 8–12+ years of experience in RevOps, GTM Strategy, or BizOps roles—ideally in a scaling B2B SaaS company. Management consulting and banking experiences welcome.
• Deep experience with GTM and revenue planning, forecasting, and board-level reporting.
• Strong cross-functional collaboration skills, especially with Sales, Finance, Marketing, and Account Management.
• Analytical, structured, and have a bias for clarity and action.
• Proven track record of leading and developing high-performing RevOps teams.
• Experience with Salesforce, BI tools (Looker, Tableau, PowerBI), and planning platforms (e.g. Anaplan, Mosaic) is a plus.
• Comfortable operating in ambiguity and helping scale the business to become world-class operators.

Why Join

• You’ll be the right hand to a highly strategic SVP of RevOps and help build a world-class GTM machine.
• You’ll own the operating model that fuels our next stage of growth.
• You’ll work on a team committed to being proactive, strategic, and trusted across the business.

About Thunes

Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.

Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.

Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai.

For more information, visit: https://www.thunes.com/