The Hub Manager at Modern Milkman will oversee both inventory and delivery operations, ensuring efficient product flow, accurate orders, and timely deliveries. This role requires strong leadership, hands-on management, and a focus on process optimization. The Hub Manager will lead a growing team, collaborate across departments, and continuously improve operations to meet business needs and customer expectations.

Salary: $57,500 annually plus benefits

Duties

Inventory Management:

• Oversee daily inventory operations, ensuring stock levels are accurate and products are prepared for delivery routes.

Delivery Operations:

• Manage daily delivery operations, ensuring on-time, accurate deliveries.
• Monitor driver performance and provide coaching to meet company standards.
• Ensure drivers are well-prepared with correct orders and documentation.
• Transition to a full-time leadership role as the delivery team scales, focusing on performance and strategic planning.

Team Leadership:

• Lead and support inventory and delivery teams, fostering a positive, accountable culture.
• Provide training, conduct performance reviews, and create development plans for team members.
• Implement best practices to improve efficiency, accuracy, and customer satisfaction.

Operational Efficiency:

• Optimize workflows, reduce downtime, and ensure smooth product flow from storage to delivery.
• Collaborate with dispatch, warehouse, and other teams to streamline processes.
• Address operational challenges quickly and ensure minimal disruption to service.

Strategic Growth:

• Work with leadership to scale inventory and delivery operations in line with business growth.
• Drive continuous improvement through process innovations and operational adjustments.

Collaboration & Communication:

• Ensure alignment across teams through clear communication and regular updates on performance and goals.
• Serve as the main point of contact for addressing inventory or delivery issues.
• Conduct inventory counts and audits, resolving discrepancies with the inventory team.
• Analyze inventory metrics and optimize systems for accuracy, scalability, and efficiency.
• Collaborate with supply chain teams to forecast and plan inventory needs.

Qualifications:

• Experience in inventory management, logistics, or operations leadership.
• Strong team leadership skills with a focus on training, coaching, and performance management.
• Exceptional organizational and problem-solving skills.
• Ability to analyze data and make informed decisions.
• Strong communication and collaboration skills.
• Proficiency in inventory management and route optimization tools.

The Hub Manager position offers an exciting opportunity for individuals looking to take their career to the next level while contributing to the success of our hub through effective leadership and operational excellence.