About Shipium

Shipium is on a mission to solve the ‘Prime problem’ that modern retailers face today how to make fast, free, and on-time delivery promises a cornerstone of the customer’s shopping experience. We work with both fast-growing companies and well-known large retailers to cut costs, speed deliveries, and increase flexibility through great APIs, easy integrations into existing infrastructure, and powerful services optimizing the full retail supply chain.

We’re building tech that connects previously fragmented systems and automates complex supply chain decisions to deliver speed and value across operations.

Founded in 2019 by supply chain technology experts from Amazon and Zulily, the company is on a mission to help every eCommerce company provide its customers a great delivery experience while simultaneously reducing their costs to fulfill orders.

About the role

We are seeking a Senior DevOps Engineer who is passionate about building and maintaining secure, scalable, and highly available cloud infrastructure. This is a hands-on technical role that will have a direct impact on the stability and efficiency of our engineering processes and production environments.

As a key member of the DevOps Engineering team, you’ll collaborate with cross-functional partners to design, implement, and improve infrastructure automation, CI/CD pipelines, observability, and security practices. You’ll also play a pivotal role in mentoring fellow engineers and driving a DevOps-first culture across the organization

What you'll do

• Design, implement, and manage scalable and reliable CI/CD pipelines using tools like GitLab CI to support seamless application development and deployment.
• Own and automate cloud infrastructure using IaC tools such as Terraform, Pulumi, or Ansible, ensuring consistency, repeatability, and compliance across environments.
• Architect, deploy, and maintain cloud environments (primarily AWS and/or GCP) with a focus on availability, scalability, security, and cost-efficiency.
• Lead the containerization strategy using Docker and manage orchestration with Kubernetes (EKS or GKE), ensuring reliable and scalable deployments.
• Build and maintain a robust observability stack (e.g., Prometheus, Grafana, Datadog, OpenSearch/ELK) to monitor performance, health, and security across systems. Proactively identify and resolve operational issues.
• Integrate security best practices into the CI/CD lifecycle, including SAST, DAST, and dependency scanning tools. Champion a security-first culture across the DevOps lifecycle.
• Proactively manage and remediate vulnerabilities (e.g., CVEs) by tracking, assessing, and documenting them. Lead technical root cause analysis and conduct threat modeling exercises to identify and mitigate risks.
• Develop clean, maintainable scripts in Python, Bash, or Go to automate routine tasks, reduce manual effort, and improve system reliability
• Act as a trusted advisor to development teams, providing guidance on system architecture, operational readiness, and best practices. Mentor junior team members and foster a collaborative DevOps culture.
• Participate in diagnosing and resolving critical production incidents. Lead blameless post-mortems and continuously improve incident response processes.
• Identify areas for optimization, innovation, or technical debt reduction. Lead or participate in strategic engineering initiatives and other responsibilities as assigned by management.

Qualifications

• 5–7+ years of hands-on experience in a DevOps, Site Reliability Engineering (SRE), or Cloud Engineering role.
• Expert-level knowledge of at least one major cloud platform (AWS, GCP, or Azure), including infrastructure design, deployment, and optimization.
• Proven experience with Infrastructure as Code (IaC) tools such as Terraform (Pulumi or Ansible a plus).
• Deep expertise in designing, implementing, and managing CI/CD pipelines, especially with tools like GitLab CI or GitHub Actions.
• Extensive experience with Docker and Kubernetes (EKS or GKE preferred) in production environments.
• Strong scripting and automation skills in Python, Go, or Bash.
• Proficient with monitoring and observability tools such as Prometheus, Grafana, Datadog, or ELK/OpenSearch.
• Solid understanding of networking fundamentals, including VPCs, subnets, firewalls, DNS, and load balancers.
• Familiarity with GitOps practices and tools like ArgoCD or Flux.
• Knowledge of serverless computing (e.g., AWS Lambda) and when to use it effectively.
• Experience managing and automating relational and NoSQL databases (e.g., PostgreSQL, Redis, etc.).
• Strong problem-solving skills with the ability to troubleshoot complex issues across the stack.
• Excellent verbal and written communication skills with a collaborative, team-first approach.
• Relevant certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or equivalent are a plus.

At Shipium, Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 25* states, 8 paid weeks of parental leave, 12 paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off.

Shipium is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please email Human Resources (hr@shipium.com) and let us know the nature of your request and your contact information.

This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and mentorships. Shipium makes hiring decisions based solely on qualifications, merit, and business.

*Although based out of Seattle, WA, Shipium is 100% remote in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Montana, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Vermont, Washington & Wisconsin.

Shipium participates in e-verify

We do not transfer H1Bs, work with OPT programs, only those with a green card or US citizens will be considered