About Shelf

There is no AI Strategy without a Data Strategy. Getting GenAI to work is mission-critical for most companies, but 90% of AI projects haven't deployed. Why? Poor data quality - it is the #1 obstacle companies have in getting GenAI projects into production.

We've helped some of the best brands like Amazon, Mayo Clinic, AmFam, and Nespresso solve their data issues and deploy their AI strategy with Day 1 ROI.

Simply put, Shelf unlocks AI readiness. We provide the core infrastructure that enables GenAI to be deployed at scale. We help companies deliver more accurate GenAI answers by eliminating bad data in documents and files before they go into an LLM and create bad answers.

Shelf is partnered with Microsoft, Salesforce, Snowflake, Databricks, OpenAI and other big tech players who are bringing GenAI to the enterprise.

Our mission is to empower humanity with better answers everywhere.

Job Description:

We are seeking a talented and driven Product Designer to join our team and play a pivotal role in delivering exceptional, user-centered design solutions that strategically align with our business objectives. As a Product Designer, you will collaborate closely with product managers, engineers, and other senior stakeholders to create intuitive, visually compelling, and innovative user experiences. Your contributions will be instrumental in shaping our product vision, guiding design strategy, and delivering substantial value to our users.

Responsibilities:

Product Features and Delivery

• Lead the design of sophisticated, user-centered solutions from concept to implementation, ensuring a strategic alignment with business goals and a deep understanding of user needs.
• Drive user research, advanced usability testing, and complex feedback analysis to shape comprehensive product experiences and influence product strategy.
• Develop high-level sketches, detailed wireframes, and interactive prototypes to effectively communicate advanced design concepts and product directions.
• Ensure the development and maintenance of visually compelling and consistent user interfaces in adherence to our evolving design system and industry best practices.
• Collaborate closely with cross-functional leaders, including product managers and engineers, to shape project goals, strategies, and high-impact deliverables.

Key Skills & Qualifications:

• 4+ years of experience in product design with a robust portfolio of work in B2B SaaS products, analytics tools, and advanced knowledge of Generative AI.
• Proficiency in design and prototyping tools like Figma and FigJam.
• Solid understanding of user-centered design principles and research methodologies.
• Familiarity with tools such as Jira, Confluence, Productboard, and Asana.
• Strong attention to detail, exceptional problem-solving skills, and strategic foresight.
• Eagerness to learn, adapt, and contribute to a collaborative team environment.
• Strong communication and collaboration skills, with the ability to present and explain design concepts effectively.
• Good spoken and written English (B2+).

Nice to Have:

• Utilize analytics tools like Mixpanel to create reports, dashboards, and funnels that measure product performance and identify areas for improvement.
• Experience with large-scale data systems, particularly those that handle unstructured data and content analytics.
• Experience in designing PLG (Product Led Growth) features.

Additional Responsibilities:

• Create detailed, clickable prototypes for customer demos, ensuring high-quality and precise representation of product features.

Why Shelf:

• GenAI will be at least a $4 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale
• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We've been helping our customers prevent knowledge mismanagement since our founding in 2017
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.