Growth Program Specialist
SentinelOne
About Us
At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.
From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.
What are we looking for?
If you're passionate about engaging customers and creating a great interest in, you have a place with us. SentinelOne is growing its Customer Success-- Growth program team and looking for someone interested in upsell campaign management, with effective communications skills, technical orientation, and an analytical skillset. If this is you, and you want to be a part of the next-gen growing technology in a company with a fantastic culture, we would love your help making Customers successful!
What will you do?
- Support digital touch strategies and campaigns for the SentinelOne Customer Growth Programs.
- Collaborate closely with Sales, Marketing & our Growth Manager on upsell initiatives and understanding growth opportunities
- Provide Customer Success enablement & training on growth campaigns
- Assist in campaign set up: customer segmentation, content creation, operationalization, & more
- Create playbooks based on account activity triggers that indicate customers are ready for upsell or expansion discussions
- Operationalize & provide awareness of processes & programs that impact Customer Success throughout the organization (Renewals, Sales, Product, Training, etc)
- Report & track all Growth Campaigns & Metrics
What skills and knowledge should you bring?
- 2-3 years of experience in Demand Generation or Customer Success programs
- Prior experience building one-to-many and digital touch strategies
- Experience with customer upsell, lead generation, and pipeline management
- Proven record in establishing and executing Product-led Growth and Sales strategies
- Familiar with demand gen programs and processes
- Understanding of the marketing ecosystem
- Impeccable written and verbal communication skills
- Detail-oriented and has an analytical mindset
- Salesforce, Salesloft, Marketo, and other Communications/Campaign tools experience
- Hands-on experience with reporting tools, i.e., Salesforce, Google Sheets & Tableau
- Thrives in a multitasking environment and can adjust priorities on the fly
What will separate you from other candidates?
- Previous exposure to cybersecurity or demonstrated understanding of cybersecurity concepts and terminology.
- Deep knowledge of Excel or Google Sheets
Why Us?
- Flexible working hours and hybrid/remote work model.
- Vacation days, 3 Sick Days
- Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws)
- Employee stock plan in the form of RSUs (restricted stock units)
- Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching.
- Life Insurance covered by S1 (for employees)
- Private medical care
- Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
- High-end MacBook or Windows laptop.
- Home-office-setup allowances (one time) and maintenance allowance.
- Yearly bonus program depending on the individual and company performance.
- Above standard referral bonus as per policy.
- LinkedIn Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings
- Company events for those who like to meet outside of work too (charity, offsite etc.) and much more
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.