Senior Product Manager, Logistics
Quince
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
THE IDEAL CANDIDATE:
The Senior/Principal Product Manager, Logistics AI and Delivery Intelligence will drive the strategy, execution, and expansion of Quince’s logistics technology stack including both deliveries and returns. This role focuses on enabling scalable, efficient, and automated transportation and last-mile operations, while ensuring compliance, visibility, and cost control across the supply chain. The Product Manager will work closely with engineering, operations, compliance, and finance teams.
RESPONSIBILITIES:
- Strategy & Vision: Define the 12–24 month roadmap for logistics capabilities including TMS, last-mile integrations, invoice reconciliation, and control tower functionalities.
- Execution & Delivery: Lead the launch of the Transportation Management System (TMS), last-mile optimization engine, and Control Tower within the first 6–9 months. Deliver rate card management and invoice reconciliation tools.
- Operational Excellence: Drive system stability, accuracy, SLA adherence, and proactive exception handling.
- Cross-Functional Collaboration: Partner with Engineering, Logistics Ops, Data, Finance, and Compliance teams to ensure solutions are scalable, accurate, and policy-compliant.
- Metrics Ownership: Delivery SLA adherence, logistics cost per order, invoice discrepancy rate, carrier allocation accuracy.
- AI Use Case Development (0→1): Identify, prototype, and launch new AI applications in routing, carrier allocation, anomaly detection, and SLA prediction. Partner with data science and engineering teams to move from concept to MVP to scaled rollout.
REQUIREMENTS:
- 5-8 years total experience, 3+ years in product management (logistics, transportation, or operations technology focus).
- Experience building or integrating TMS, WMS, control towers, or last-mile allocation systems, Returns RMS.
- Familiarity with logistics operations and industry platforms (e.g., freight forwarders, rate engines, last-mile carriers), Returns Operations.
- Technical fluency; ability to write PRDs for API-driven systems.
- Strong execution skills; data-driven decision-making (comfortable with SQL/Looker/analytics tools).
- Clear, structured communicator with cross-functional teams.
We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.