Senior Operations Administrator/Coordinator

About Prelude
Prelude Security is building the category leader in Runtime Memory Protection — an endpoint product that detects and blocks in-memory execution, memory zero-day exploitation, and ransomware execution entirely from user mode. We are a small team of security researchers and software developers working to reinvent the way we protect endpoints in a world where threats are complex, emergent, and accelerating. Backed by Sequoia Capital, Insight Partners, and other leading investors, we are building an advanced security solution to detect in-memory attacks on endpoints.

About the Role

We’re looking for a Senior Operations Administrator/Coordinator to keep Prelude’s operations running smoothly across a primarily remote team, while supporting our Executive Team and a small in-person leadership group in our Vancouver office. Reporting to the Director of HR, you’ll take full ownership of day-to-day operations of the Vancouver office, work closely with executives to manage team travel/offsites and support with strategic initiatives. We want someone who can navigate constant change, support executives with confidence, and keep multiple moving parts organized. In this role, you’ll contribute directly to the success of a fast-growing cybersecurity company, driving operational excellence that allows the team to thrive. This role follows a flexible hybrid work model, requiring 2–3 days per week in our Vancouver office. Candidates must be within commuting distance to the office.

Who you are

• A proactive, high-performing operations partner who takes full ownership of your work and strives for excellence in everything you do

• Thrives in fast-paced, dynamic environments, adapting quickly to changing priorities and ambiguity

• Anticipates needs, solves problems before they escalate, and ensures operations run seamlessly

• Collaborates comfortably across a variety of teams to keep leaders aligned, supported, and focused on their impact

• Continuously identifies opportunities to improve processes, systems, and overall team effectiveness

• Handles sensitive information with discretion and approaches work with integrity, professionalism, and intention

• Takes pride in continuously improving and contributing directly to the growth and impact of the organization

Responsibilities

• Take ownership of day-to-day operations for the Vancouver office, ensuring smooth workflows and consistent support for executives and the team

• Partner closely with leaders to support with travel, offsites, and special projects with autonomy and confidence

• Act as the go-to person for operational coordination across a remote team, balancing multiple priorities, stakeholders, and deadlines while keeping communication clear and timely

• Plan and execute team initiatives, events, and quarterly offsites that strengthen engagement and culture

• Serve as a trusted operational partner to leaders, helping them focus on strategic priorities by keeping day-to-day operations seamless and organized

• Manage and improve processes and systems to enhance efficiency, collaboration, and team effectiveness

Skills & Qualifications

• 8–10 years of experience as a senior Executive Assistant supporting executives in fast-paced, dynamic environments, with a strong sense of autonomy and ownership

• Experience managing an office and day-to-day operations

• Proven ability to navigate shifting priorities and support multiple stakeholders with confidence

• Skilled in event planning, including complex scheduling, travel coordination, and internal communications

• Strong project management skills, balancing multiple initiatives and stakeholder needs

• Exceptional attention to detail and follow-through, ensuring nothing falls through the cracks

• Advanced proficiency with Google Workspace, Slack, Zoom, and other productivity tools

• Comfortable handling data management, reporting, and basic budgeting or expense tracking

Nice to Have

• Experience supporting remote teams

• Experience in Operations or business support functions

• Experience in a tech or fast-growing company environment

Working at Prelude

Prelude is a fully remote team across the US & Canada, built on trust, autonomy, and excellence. We empower our team to take ownership, move with purpose, and continuously improve. Our culture values top performers who align with our mission and embrace high standards. We offer generous healthcare, flexible PTO, and home-office support, ensuring our team has the freedom and resources to thrive. While we move fast, we prioritize quality, collaboration, and remain committed to building impactful security solutions with precision.

Compensation Range: CA$85K - CA$125K