Nexus Cognitive is a Series A company backed by Insight Partners, scaling at 100%+ year-over-year growth. We’re revolutionizing how businesses harness data for growth with our composable DataOps platform, enabling organizations to modernize and automate complex data operations, accelerate analytics and AI initiatives, and unlock value within weeks, not months.

Our mission is to make complex data clear and actionable, empowering enterprises to stay ahead in an ever-evolving landscape. The Nexus platform brings together open, modular architecture with best-in-class data management, integration, security, and analytics, eliminating legacy technical debt and reducing vendor lock-in.

With a dedicated team of 100+ professionals across the U.S. and India, we’re committed to delivering cutting-edge solutions that help clients realize faster business outcomes, streamline operations, and drive innovation. Forward-thinking companies trust Nexus Cognitive to unify their data estates and push the boundaries of what’s possible in data and AI.

Position Description

We are looking for a Technical Program Manager to oversee the delivery of complex, multi-workstream data and AI programs for our enterprise clients. This is a strategic, customer-facing role responsible for ensuring the success of multiple related projects, driving alignment with client objectives, and enabling measurable business outcomes.

You will work across global, cross-functional teams and time zones to own program delivery, managing dependencies, risks, and executive-level communications. Success in this role is defined by your ability to scale client delivery, foster long-term partnerships, and ensure adoption and growth across the program lifecycle

Key Responsibilities

• Serve as the primary client-facing leader for enterprise programs, ensuring successful delivery and strong customer satisfaction.
• Oversee multiple projects and workstreams within a program, ensuring alignment with client objectives and Nexus’s strategic goals.
• Build and manage integrated program roadmaps, timelines, budgets, and risk mitigation strategies.
• Partner closely with Sales, Solutions Architects, Product, and Engineering to scope and deliver client engagements.
• Manage cross-functional delivery teams, including onshore and offshore resources, ensuring collaboration and efficiency across teams.
• Provide executive-level updates to internal and client stakeholders on delivery health, progress, and risks.
• Drive accountability for program KPIs including delivery quality, budget adherence, and customer satisfaction.
• Standardize delivery best practices and implement continuous improvement processes across client programs.
• Support account growth by identifying opportunities to expand engagements based on client needs.

Key Metrics you will own

• Program On-Time Delivery Rate
• Budget Adherence and Margin Across Projects
• Milestone Achievement Across Workstreams
• Customer Satisfaction (CSAT)
• Scope Alignment and Change Control Effectiveness
• Escalation Resolution Timeliness
• Team Utilization and Delivery Efficiency

• 5+ years of experience in program, project, or delivery management, ideally within data, cloud, or AI/ML environments.
• Proven success managing complex, multi-project client programs in a consulting or services context.
• Experience leading cross-functional and distributed (onshore/offshore) delivery teams.
• Strong financial acumen with ability to track and manage budgets, forecasts, and margins at a program level.
• Familiarity with Agile, Scrum, or hybrid methodologies and ability to scale them across multiple teams.
• Excellent communication and stakeholder management skills, with experience engaging at both executive and technical levels.
• PMP, PgMP, or equivalent program management certification preferred.