Join the team rewriting the rules in private markets.

Moonfare delivers what few others can: the highly sought-after funds and hidden-gem investments that go beyond what most private banks offer. Every opportunity is subjected to a ruthless vetting process: the bar is unforgivingly high. The result? Institutional-quality portfolios for investors who demand more.

Our team combines finance veterans with talent from tech, consulting, law and industries you’d never expect. Headquartered in Berlin, we operate from eight offices across Europe, the US and Asia.

If you're ready to build what's next in private markets, let's talk.

Investor Operations Analyst (m/f/d)

We are looking for a versatile Investor Operations Analyst to join our team. This role is central to our mission: delivering a seamless, frictionless, and compliant journey from initial onboarding to distribution payments.

As the first line of defense for investor lifecycle operations (KYC/AML, professionalisation, payments), you will own the operational execution and oversight of our outsourced partners. You will ensure our platform maintains the highest integrity across German and Luxembourgish standards, balancing rigorous regulatory compliance with an exceptional experience for our investors.

In our team, we value “Compliant Creativity”. We are looking for a knowledgeable, solution-oriented team member who treats KYC as a puzzle to be solved, not a hurdle to be placed in front of our investors.

You will:

Investor Onboarding & AML Oversight

• Act as the primary point of contact and oversight lead for our external Luxembourgish KYC/AML service providers, holding them accountable for quality and speed.
• Ensure all onboarding meets both Luxembourgish fund standards (CSSF) and German regulatory standards (BaFin/GwG).
• Solve for complex investor structures (Trusts, SPVs) by identifying creative yet compliant document solutions, ensuring we meet regulatory standards without compromising the investor experience.
• Proactively identify bottlenecks in the onboarding workflow and partner with Product teams to implement automated solutions that reduce friction.

Qualification & Professionalisation

• Oversee MiFID II appropriateness testing and professionalisation checks to ensure all investors remain platform-qualified.
• Resolve intricate investor queries regarding legal entities and high-net-worth onboarding, acting as the "bridge" between the investor and the compliance framework.

Payment Operations

• Support the technical execution of distributions and the reconciliation of investor-level capital calls with 100% financial precision.
• Partner with Product and Tech teams to automate document collection and streamline payment workflows.

Audit & Risk Mitigation

• Maintain a rigorous, investor-level audit trail that meets internal SOPs and external regulatory scrutiny.
• Monitor account activity to proactively flag and escalate suspicious activities or high-risk cases to our 2nd line of defense (Compliance Team).

The Next Moonfarian:

• Experience: 1–2 years of full-time experience in an AML/KYC or operations role within financial services or fintech.
• Education: Bachelor's degree in Finance, Economics, Business, Law, or a related field is preferred.
• Knowledge: Understanding of AML/KYC frameworks (e.g., FATF, EU AML Directives). Ability to translate abstract German (GwG) and Luxembourgish (CSSF) requirements into clear, actionable instructions for both investors and internal stakeholders is a plus.
• Pragmatic Problem Solver: You don’t just identify a "missing document"; you proactively research and suggest alternative ways to verify information. You possess the judgment to distinguish between a hard regulatory "no" and a complex "how-to."
• Critical & Outside-the-Box Thinking: You understand the intent behind the regulation (the "why"), allowing you to find compliant paths for non-standard cases rather than just strictly applying a checklist.
• Collaborative Gatekeeper: You see yourself as a partner to the Growth and Product teams, working together to remove friction while maintaining our "First Line of Defense" integrity.
• Technical Aptitude: Comfortable working with structured data and passionate about using tools (e.g., HubSpot, ComplyAdvantage) and AI to improve manual processes.

It’s a plus if you have…

• Familiarity with private equity or fund operations structures.
• Experience with reconciliation workflows or payments monitoring tools.
• Experience working with fund administrators, custodian banks, or in a multi-jurisdictional compliance environment.

If you feel you do not meet all of the requirements, we still encourage you to apply!

Please Note: We can only accept applications from those eligible to live and work in Berlin. This is a hybrid role with office attendance required 4 days/week.

Please note that we do not accept applications sent by email. You should submit your application directly through our careers website.

Invest in Yourself:

• Ownership and Impact: You are empowered to bring ideas, make decisions, and see your work directly contribute to Moonfare's success.
• Transparent Environment: We believe in open communication. You will receive regular updates on company strategy, performance against our KPIs, and key business decisions.
• Personal Growth: We support your development with an individual growth budget of €1,500 or 2% of your base salary (whichever is higher).
• Invest in Your Future: We support your long-term financial goals with a company pension scheme, providing a 20% employer contribution.
• Relax and Recharge: You start with 25 vacation days and you’ll receive one additional day for each year of tenure, up to a maximum of 30 days.
• Daily Lunch: Enjoy a free lunch every day that you are in the Berlin office, with a weekly changing menu that includes salads, curries, pastas, and a variety of vegan and vegetarian options.
• Subsidised Public Transport: We support your commute with a monthly subsidy for the Deutschland job ticket, making your travel easier and more affordable.
• Fitness and Wellbeing: Stay active with a subsidised Urban Sports Club membership, giving you flexible access to a wide variety of sports and wellness activities across Germany.
• Subsidised Public Transport: We support your commute with a monthly subsidy for the Deutschland job ticket, making your travel easier and more affordable.
• Fitness and Wellbeing: Stay active with a subsidised Urban Sports Club membership, giving you flexible access to a wide variety of sports and wellness activities across Germany.
• A Culture of Excellence: Join a team of ambitious, smart, and committed professionals who are passionate about revolutionising private market investing.

Our Values:

• Our clients come first, Moonfare comes second, and we prioritise ourselves third - Client-Centric Focus. Putting clients first means creating value for them is essential. Placing Moonfare second signifies that our individual professional future at Moonfare depends on the company's commercial success. Prioritising ourselves third reflects our humility in putting clients and Moonfare before personal interests.
• We pursue excellence and honor our promises - Commitment to Excellence. We hold ourselves to the highest standards, taking responsibility for our failures, and celebrating our successes. We commit to deadlines and stick to them and we learn from our mistakes.
• We are here to win and to celebrate our collective achievements - Win together. We are mission-focused and think and act like owners. We exemplify the attitude we expect and each of us commits to do what it takes to succeed.
• We foster personal growth but each of us earns our place as a Moonfarian through merit - Growth and Merit. We hire, retain, and develop exceptional people and invest in empowering them to excel. We must all earn our place at the table every day.

We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar. We’re committed to developing an inclusive and safe culture where everyone — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.

*Minimum investments vary according to jurisdiction.