Private equity has always been a sought-after asset class due to its performance potential.

However, steep entry barriers, including high minimum investments (~€10m), hefty paperwork and the challenge of selecting the right fund have traditionally kept individual investors at bay, with access largely limited to big institutions or a select few.

Enter Moonfare.

We've made investing in private equity more accessible and straightforward with our fully digital investment platform. Now, qualified investors can access some of the most sought-after private market funds at minimums starting from €10,000*.

The diverse Moonfare team – which includes alumni from top private banks, groundbreaking startups and beyond – is united in pushing boundaries and redefining the private equity landscape.

Join us!

Account Management Analyst (m/f/d)

We’re looking for a proactive and detail-oriented Account Management Analyst to join our dynamic team. In this role, you'll support and strengthen relationships with investors, oversee onboarding processes, and help drive operational improvements. You'll collaborate across multiple teams to deliver a seamless and high-quality client experience.

A strong client-centric mindset and a passion for delivering exceptional service are essential, as you’ll play a key role in both strategic initiatives and the ongoing success of our investors.

You will:

• Serve as a primary point of contact for regional investors, supporting onboarding, platform training, and account setup
• Facilitate cross-functional coordination between KYC, Compliance, Legal, Fund Operations, and Product teams to ensure compliant and seamless onboarding
• Maintain accurate client records and partnership details using CRM tools such as HubSpot
• Respond promptly and professionally to investor inquiries via email, live chat, and phone
• Collaborate on strategic initiatives and cross-departmental projects to optimise the client journey
• Provide feedback to Product and Operations teams to improve internal workflows and enhance the client experience

The next Moonfarian:

• 1–2 years of experience in account management, customer success, operations, or a similar client-facing role
• Bachelor's degree in Finance, Business Administration, or a related field is required
• Has native level or fluency in English and French (both written and verbal)
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with sophisticated investors
• Highly organised with strong attention to detail and time management
• A problem-solver with a hands-on mentality and the ability to work independently and collaboratively
• Experience using CRM systems such as Hubspot; familiarity with data tools like Tableau is a plus

If you feel you do not meet all of the requirements, we still encourage you to apply!

Our Values:

• Our clients come first, Moonfare comes second, and we prioritise ourselves third - Client-Centric Focus. Putting clients first means creating value for them is essential. Placing Moonfare second signifies that our individual professional future at Moonfare depends on the company's commercial success. Prioritising ourselves third reflects our humility in putting clients and Moonfare before personal interests.
• We pursue excellence and honor our promises - Commitment to Excellence. We hold ourselves to the highest standards, taking responsibility for our failures, and celebrating our successes. We commit to deadlines and stick to them and we learn from our mistakes.
• We are here to win and to celebrate our collective achievements - Win together. We are mission-focused and think and act like owners. We exemplify the attitude we expect and each of us commits to do what it takes to succeed.
• We foster personal growth but each of us earns our place as a Moonfarian through merit - Growth and Merit. We hire, retain, and develop exceptional people and invest in empowering them to excel. We must all earn our place at the table every day.

We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar. We’re committed to developing an inclusive and safe culture where everyone — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.

*Minimum investments vary according to jurisdiction.

Apply now!