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Social Media Specialist

Moon Active

Moon Active

Marketing & Communications
Tel Aviv-Yafo, Israel
Posted 6+ months ago

Social Media Specialist

  • Customer Relations
  • Tel Aviv, Israel
  • Intermediate
  • Full-time

Description

Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.

We’re looking for a talented Social Media Specialist to join our growing Social Media team. As a Social Media Specialist, you’ll be responsible for creating the best end-to-end experience for our players.

Responsibilities

  • Build and foster relationships with the company’s active community.
  • Plan engagement strategies across several social media and online channels.
  • Be responsible for the community development and engagement, including the design and execution of strategy.
  • Develop a professional, positive and enthusiastic voice to be used when communicating with the online community.
  • Provide effective research audit of market potential, key barriers to growth, consumer insights, competitive reporting and other key marketing requirements.
  • Be the focal point between the company and its players, responding to their requests and presenting comprehensive information regarding the products and services offered by the company.
  • Sort and funnel customer issues that surface in the community to the proper place and escalation path and coordinate closely with various stakeholders.

Requirements

  • At least 2 years experience managing Social Media platforms
  • Loves the social media space and has excellent knowledge of social media management tools and trends.
  • English as a mother tongue.
  • Organized, flexible and able to work with multiple stakeholders.
  • Highly skilled with social media and online communications.
  • Experience creating, moderating, or managing forums.
  • Strong proven analytical skills
  • Can-do personality, creative and committed to improve and continuously learn.

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