Job Description:

AREA OF RESPONSIBILITIES

YourMembership PH Cebu office in general. Finance Department area in particular.

DUTIES AND RESPONSIBILITIES

Does collections through email and phone for all past due accounts as itemized in the accounts receivable aging report for US accounts. Receives incoming calls and attends to various finance-related concerns of clients especially credit card payments on thru phone. Process credit card payments – mark pay invoices and send out payment receipts accordingly. Handles customer disputes regarding their past due balances, and performs account reconciliations as deemed necessary. Responds to customer email requests - W9 forms, payment receipts, and billing contact and address changes on the account. Handles the YM-Finance mailbox and Interfax account. Prepares special collections reports as requested by Sales Managers, Partners, and Partner reps. Performs other accounting duties as requested by the immediate superior and/or manager.

QUALIFICATION

To perform this job successfully, an individual must be able to perform such essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION

• Must be a graduate of any business-related course, Accounting or Management Accounting graduate preferred but not a must.
• Being certified in computer languages that are pertinent to the role is an advantage.
• A Master’s Degree holder is an advantage.

EXPERIENCE

• Must have at least 1 year of experience in any related field.
• Call Center experience is an advantage.

OTHER SKILLS

• Strong communication and interpersonal skills are required.

About Us:

Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission–driven organizations and associations rely on the company’s cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live. Learn more at momentivesoftware.com

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Vision Benefits
401(k) Savings Plan & Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Casual Environment
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Company Paid Parental Leave
Company Paid Short Term Disability
Hybrid Work Arrangement
Hazard Pay

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the Philippines (without sponsorship), and to complete the required employment eligibility verification form upon hire.