Oracle Template Job
Kaseya
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Job Description – Lead, Facilities (Soft Services, Technical & Transport)
Role Overview
The Lead – Facilities is responsible for managing the end-to-end operations of Soft Services, Technical Facilities Management, and Employee Transport Services to ensure a safe, efficient, and well-maintained working environment. The role involves supervising vendor teams, ensuring compliance with safety and statutory norms, maintaining high service quality, and supporting daily business operations through effective facility and transport management.
Key Responsibilities
A. Soft Services
- Oversee daily housekeeping, deep cleaning schedules, and hygiene compliance.
- Manage pantry, cafeteria operations, consumables, and vending/water services.
- Supervise front office, reception, visitor management, and mailroom operations.
- Monitor waste segregation, sustainable practices, pest control, and indoor plants.
- Manage soft service vendors, outsourced staff, and inventory of consumables.
- Support setups for events and meeting rooms.
- Ensure hygiene, safety, audit compliance, and prepare monthly service reports.
B. Technical Facilities Management
- Ensure smooth operation of electrical systems, UPS, DG sets, lighting, and power supply.
- Supervise HVAC systems, temperature control, and air quality standards.
- Oversee plumbing, water supply systems, pumps, and drainage.
- Operate/monitor BMS and coordinate AMC/vendor support.
- Maintain fire safety systems; conduct fire drills and ensure statutory compliance.
- Implement preventive maintenance, attend breakdowns, and maintain asset logs.
- Manage technical inventory, AMC renewals, and vendor SLAs.
- Drive energy-saving initiatives and support ESG/ sustainability goals.
- Assist in fit-out projects and provide periodic maintenance and energy reports.
C. Transport Management
- Manage daily employee transport operations, shuttles, and routing.
- Coordinate with vendors and drivers; ensure adherence to schedules and safety norms.
- Handle employee queries and transport helpdesk.
- Plan cab rosters, optimize routes, and monitor GPS/TMS tracking.
- Ensure vehicle permits, insurance, driver license checks, and women-safety protocols.
- Maintain documentation, MIS, and monitor transport costs.
- Arrange special transport for guests, events, and off-site requirements.
- Support automation and transport technology tools.
Qualifications
- Any graduation
- 7–12 years’ experience in facility operations, technical maintenance & transport.
- Strong vendor management, people leadership, and compliance knowledge.
Skills
- Operations management
- Vendor & team supervision
- Safety & compliance
- Problem-solving & decision-making
- Communication & stakeholder engagement
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.