Lead, QA Engineer
Kaseya
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Job Summary: We are seeking a detail-oriented, proactive and experienced Lead QA Engineer to join our team. In this role, you will be responsible for identify and mitigate the main risks of our products by defining testing team plans, strategies and monitoring quality metrics. Besides, we are looking for a hands-on lead, who can learn and understand the whole picture of the business to prioritize, from the business perspective the main activities of the QA team members. The candidate must have broader experience in manual/Exploratory testing techniques and tools. You will work closely with the development and product team members to prevent, identify and resolve issues, ensuring that our products meet the highest standards of quality.
Key Responsibilities:
Identify and Manage the Product Risks to prioritize testing efforts accordingly.
Identify and prioritize the Test Automation Candidates.
Data creation/preparation for testing purposes
Data analysis and results interpretation
Design, develop, and execute test plans, test cases.
Perform manual/exploratory UI and API testing to identify defects and ensure product quality.
Collaborate with engineering teams to define quality standards and testing requirements.
Design and execute test plans, test cases
Conduct regression testing to ensure resolved issues do not reoccur.
Identify, document, and track defects using bug tracking tools.
Assist with monitoring and analyzing quality metrics, identify trends, and implement corrective actions to continuously improve product quality.
Ensure compliance with industry standards, regulations, and best practices.
Drive continuous improvement initiatives to enhance QA processes and practices.
Stay up to date with industry trends and best practices in quality assurance.
Raise product alerts
Distribute the workload between the QA team members
To define team priorities.
To collect, consolidate and share QA team results.
Lead, Mentor and Manage QA Team members.
Provide technical guidance and training to team members
Qualifications:
Bachelor’s degree in computer science, Information Technology, or a related field.
10+ years of experience in software quality assurance and testing.
Understanding of QA methodologies, tools, and processes.
Experience with software development life cycle (SDLC), software testing life cycle (STLC), Agile/Scrum methodologies and DevOps practices.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Desired English level B2+.
Proven experience in leading QA Teams and managing projects.
Strong communication and interpersonal skills.
Preferred Qualifications and Tools:
Certifications in quality assurance (e.g., ISTQB, CSTE).
Test Management Tools: JIRA, Zephyr.
API Testing Tools: Postman.
Familiarity with cloud platforms, CI/CD pipelines, and DevOps practices.
Knowledge of performance testing, security testing, and usability testing.
Experience in testing Salesforce, MuleSoft, and Oracle Fusion Cloud Applications.
Knowledge and experience of Cloud technologies and databases
Familiar with GenAI Tools for testing purposes.
Self-Managed.
BlackBox Test Design Techniques.
Exploratory Testing Experience.
Key Skills and Behaviors:
System Thinking.
Agile Mindset.
Critical Thinking.
Understanding of levels of testing, test design techniques and defect taxonomy.
Proactive communication.
Customer centric perspective.
Time Management and Prioritization.
Resilience and Perseverance.
Advocacy for Quality
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.