Product Manager
Kaseya
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Are you ready to make an impact?
WHAT YOU’LL DO:
At Kaseya, our world class Product Managers possess the entire product: from vision to positioning to delivery.
We ensure product development aligns with the overall company strategy and are the “go to experts” for domain knowledge and competitive environments for our product. We develop and execute the product roadmap, releases, and engage with Sales, Support, Customer Success, Education and Professional Services to roll out new functionality and rapidly respond to the changing needs of the market and our customers. You will work closely with Kaseya leadership, development, and customers to build the best and most innovative products for Managed Service Providers.
WHAT WE ARE LOOKING FOR:
An experienced product owner who will be instrumental in growing the product line, and you bring a proven track record of delivering high-quality products and experiences that delight our partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work with the Product team to write detailed user stories for all new Product features and enhancements
- Observing, learning about, contacting and analyzing customers and end users of the Product
- Complete data-driven market research and competitive analyses
- Specifying acceptance criteria for each user story, finding suitable “definition of done” and “definition of ready” for every feature
- Lead initial requirement gathering, break down user stories, own technical collaborations, and groom Product backlog
- Be the in-house expert on all things for your product
- Assist with knowledge transfer for Product marketing efforts
- Keep on top of trends and new developments within the IT industry and use that knowledge to help drive Product features
- Have a pulse on customer and marketplace requirements, taking input from various departments
- Follow agreed-upon processes to coordinate all activities related to Product delivery
- Communicate with various stakeholders and partners regarding Product inquiries
- Continue to learn about new innovations with Agile (e.g. visit user groups, attend conferences, read books, write blogs, etc.)
- Help the team to continuously improve process, and document process
WHAT YOU’LL BRING:
- Sound understanding of products within the Networking industry (Wireless Access Points, Switches, Firewalls and their related protocols).
- Experience working in a fast-paced, dynamic and entrepreneurial environment
- Self-starter persona, dependable and the ability to respond quickly and accurately on multiple priorities
- Proven track record of execution and accountability
- Strong verbal and written communication skills
- Experience within the MSP industry an asset
- Helpful but not required: CSPO Certification, any other Product Management/Owner courses
- 1-3+ years of product owner / product manager experience
YOUR REWARD:
Join the fastest growing tech company in the world servicing over 50,000 companies globally! Earn a competitive compensation package that allows you to focus your attention on your passion in the exciting field of technology.
If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you!
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.