About Inhabit

Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration. Powered by its diverse team of business leaders and industry experts, the company focuses on providing property management professionals more choice through its software ecosystems. Inhabit believes that property managers are central to the success of the residential and vacation housing markets and delivers products built to empower them, their investors, and communities. Inhabit’s private equity partners include Goldman Sachs Asset Management, Insight Partners, Greater Sum Ventures and PSG. These are committed to helping support the company’s commitment to property management software solutions. To learn more, visit Inhabit.com.

About Anyone Home

Anyone Home, Inc. hires only the best! We help prospective renters learn more about rental properties so they can take the next logical steps in finding an apartment or home that meets their needs. Anyone Home, Inc. provides our clients with service center support in property management and leasing along with other services in the rental and housing industry nationwide. We truly care about the quality interactions and tools that help our clients connect and stay connected.

Job Description Summary

We are seeking a strategic and technically savvy CRM Product Owner to lead the evolution of our CRM SaaS platform, with a focus on optimizing leasing and resident journeys in the multifamily real estate space. This role will be instrumental in shaping the future of lead nurturing, pricing & availability, quoting, and automation across our ecosystem. This role is pivotal in transforming leasing and resident journeys through intelligent automation, and personalized resident experiences. You will work cross-functionally with development, UI/UX, product owners, and sales teams to define, prioritize, and deliver AI-powered solutions that elevate the leasing lifecycle—from prospect engagement to resident retention.

What You’ll Do (Functions & Responsibilities)

• Own the CRM product roadmap, prioritizing features that enhance leasing and resident engagement
• Collaborate with stakeholders across leasing, marketing, operations, and engineering to define and deliver CRM capabilities
• Lead, design and optimize workflows for lead nurturing, quoting, fee structures, and unit availability (e.g., scheduling tours, qualifying leads, answering FAQs).
• Drive automation and AI integration to streamline prospect and resident experiences
• Translate customer and business needs into clear product requirements and user stories
• Monitor product performance and user feedback to iterate and improve functionality
• Ensure compliance with multifamily industry standards, Federal / State Fair Housing and data privacy regulations
• Serve as the bridge between technical teams and business stakeholders, ensuring alignment and clarity.
• Own the product backlog, prioritize features, and manage sprint planning with agile teams.
• Monitor performance metrics and iterate based on user feedback and data insights.

What We’re Looking For (Minimum qualifications)

• 5+ years of experience as a Product Owner or Product Manager, preferably in CRM or SaaS platforms
• Deep understanding of multifamily leasing processes, resident lifecycle, and property management operations
• Proven experience with CRM systems, lead management, quoting engines, and availability tools
• Strong knowledge of automation technologies and AI applications in customer engagement
• Experience with platforms such as Salesforce, HubSpot, Knock, or similar CRM tools
• Familiarity with leasing metrics, fee structures, and multifamily compliance requirements
• Background in UX/UI collaboration and customer journey mapping

Organizational Requirements

• Proven experience as a Product Owner or Product Manager in AI, SaaS, or CRM platforms
• Experience in Multifamily, PropTech, or real estate technology is highly preferred
• Excellent communication and collaboration skills to work effectively with engineering, marketing, sales, and other teams
• Ability to leverage data analytics to inform product decisions and measure success
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibilit

Physical Demands:

• Incumbents must be able to view computer screens, mobile devices, and other electronic equipment for extended periods of time where visual strain may result.
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to ten (10) pounds independently and twenty-five (25) pounds with assistance.
• 25% Domestic travel will be required to attend projects, business meetings, or other situations necessary for the accomplishment of responsibilities of this position

Required Licenses or Certifications:

• Certified Product Owner, Certified Sr. Product Owner, UI/UX Certification preferre

Education Requirements

• Bachelor’s degree in finance, accounting or related discipline (or equivalent

Type

• Salaried, Exempt, Full-Time

Location

• Plano, TX (hybrid, 4/1 schedule)
• We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

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