Responsibilities

• Own the MENA public affairs strategy and execution across 6+ countries (priorities, roadmaps, and stakeholder coverage).
• Lead licensing and regulatory engagement: ride-hailing/TNC rules, driver requirements, safety/consumer protection, data/privacy, local entity rules, and enforcement.
• Multi-stakeholder engagement: developing relationships with NGOs, trade unions, and academia on ride-hailing issues.
• Build and maintain senior relationships with regulators, ministries, and municipalities; manage taxi sensitivity and public narrative risks.
• Run multi-market issue management and crisis response (crackdowns, competitor pressure, political shifts) with clear escalation and playbooks.
• Translate policy into business actions with cross-functional teams; support launches, expansions, and market “fix” programs.
• Lead, coach, and develop a 3–4 person regional team; manage external advisors where needed.

Qualifications

• 5–10+ years in Public Affairs / GR / regulatory policy (ideally in mobility, tech platforms, telecom, fintech, logistics, or other regulated sectors).
• Proven multi-country ownership with measurable regulatory outcomes (licenses, reforms, enforcement stabilization).
• Strong leadership experience (team management and/or complex cross-functional leadership).
• Excellent judgment under pressure; strong written and verbal communication (briefings, memos, stakeholder packs).
• Fluent English.

• Arabic and/or French.
• Direct experience with ride-hailing / gig economy topics (driver regulation, labor issues, pricing constraints, safety, consumer protection, data localization).
• Existing MENA stakeholder network and experience operating in high-sensitivity environments.

Conditions & Benefits

• Stable salary, official employment
• Health insurance
• Hybrid work mode and flexible schedule
• All the necessary work equipment
• Diverse internal training programs
• Partially or fully paid additional training courses