Responsibilities

• Facilitate communication, negotiations and onboarding of external partners supporting TA, Onboarding and Employer Branding teams
• Oversee contracting processes to ensure compliance, efficiency and alignment with organisational policies
• Process and track invoice payments through the financial system in collaboration with Finance and Procurement teams
• Monitor and report expenditures associated with recruitment agencies and external vendors
• Administer and coordinate the Employee Referral Program: collect data, track referrals, prepare reports, distribute rewards
• Coordinate service-provider onboarding and payment processes through RemotePass
• Provide operational and administrative support to the TA team
• Conduct recruitment process analytics: collect, clean and analyse data from ATS / HRIS / other systems; build reports and dashboards to monitor key TA metrics
• Identify patterns, trends and insights in recruitment data, propose and support implementation of process improvements and optimisations
• Support projects within TA operations: e.g.,automation of reporting, process redesign, tool integrations or system enhancements
• Maintain up-to-date process maps, SOPs and documentation, assist in ensuring data integrity and compliance with internal and external standards

Qualifications

• 2–4 years of experience in recruitment, recruitment Operations, or HR operations
• Solid understanding of recruitment processes and workflows, as well as vendor management, contracting, invoicing, and procurement coordination
• Strong analytical and reporting skills – ability to collect, clean, and interpret data, build dashboards, and identify actionable insights
• Proficiency in Excel / Google Sheets, experience with data visualisation tools (e.g. Power BI, Tableau) is an advantage.
• Excellent organisational and multitasking skills, capable of managing multiple priorities and stakeholders across teams (TA, Finance, Procurement)
• Hands-on experience working with ATS / HRIS systems and managing recruitment data or reports
• Detail-oriented, proactive, and process-driven, passionate about improving efficiency and quality in recruitment operations
• Fluent English communication skills, both written and verbal