Analysis and optimization of internal business processes in IT and related departments.
Collecting, formalizing, and structuring requirements.
Interaction with internal customers, developers, and administrators.
Implementation support: from the idea to implementation and maintenance.

Strategic tasks:
Identification of bottlenecks and automation potentials in existing processes.
Participation in the development of solutions combining business logic and technical implementation.
Initiating improvements in approaches to requirements analysis and description.
Participation in the selection of architectural approaches in conjunction with the development and maintenance.

Operational tasks:
Conducting interviews, workshops, and collecting user requirements.
Preparation of artifacts: BPMN diagrams, use cases, user stories, class diagrams and flows.
Documentation of requirements and maintenance of the backlog in Jira/Confluence.
Validation of solutions, QA support in case preparation, participation in UAT.
Error analysis after the release, working with user feedback.
Support for versioning requirements and up-to-date documentation.

Qualifications

Proficient in Jira and Confluence.
Process & Diagramming: Skilled with tools like Draw.io, Lucidchart, Bizagi, or Miro.
Data & Productivity: Advanced user of Excel (pivot tables) and Google Workspace.
Demonstrates strong analytical and critical thinking to break down complex problems and identify root causes.
Able to proactively spot inconsistencies, gaps, and dependencies in processes, data, and documentation.
Excellent verbal and written communication skills, with the ability to articulate complex business and technical concepts to diverse audiences.
Strong active listening skills to understand and clarify stakeholder needs.
A collaborative team player who can build consensus and align perspectives.
Demonstrates initiative and ownership by taking responsibility for assigned tasks and following through without close supervision.
Highly adaptable, able to thrive in a fast-paced environment with shifting priorities.
Exceptional attention to detail and effective time management.

Conditions & Benefits

Health insurance with oncology coverage and life insurance included.
Hybrid work mode and flexible schedule.
Relocation package offered for candidates from other regions.
Access to professional counseling services including psychological, financial, and legal support.
Diverse internal training programs.
Partially or fully paid additional training courses.
All necessary work equipment.
Fitness club membership discount.