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Operations Specialist Americas

inDriver

inDriver

Operations
Rio de Janeiro, RJ, Brazil
Posted on Aug 22, 2025

Responsibilities

Office Operations Facilities Support Support daily administrative and facility needs across LATAM offices

  • Assist in the overall operations department activities
  • Manage local office needs, including organizing materials and coordinating vendor services
  • Support the receiving, organizing, and shipping of company computers, including tracking and collecting signed terms of responsibility
  • Assist in receiving visitors, supporting workspace needs, and ensuring proper office functioning
  • Manage virtual office-related payments (e.g., coworking subscriptions, utilities)

Vendor Invoicing Management

  • Process and follow up on Travel Agency invoices for LATAM USA
  • Ensure proper invoice flow, accounting approvals, and status updates
  • Search for new suppliers and assist in partnership discussions when needed
  • Maintain vendor database and help onboard new suppliers

Documentation Internal Files Archive and maintain documentation (physical and digital via Google Drive)

  • Ensure accuracy of shared documents, such as budget trackers, asset lists, and office databases
  • Assist in correspondence management: scanning, receiving, sending, and storing physical and electronic communications
  • Keep files organized and labeled according to internal standards

Reporting Administrative Support

  • Create reports, forms, spreadsheets, and slide decks when required
  • Support preparation of sync presentations, data summaries, and visual reports
  • Maintain trackers for asset management, budgets, and office-related tasks

Project Event Support

  • Assist in planning and execution of internal events (e.g., Summits, visits from top management)
  • Support procurement and setup related to such events
  • Assist with logistics and travel-related tasks during key operations projects

Cross-Regional Collaboration

  • Step in during team absences to support document uploads, invoice submissions, or urgent tasks
  • Communicate regularly with Brazil, Peru, Colombia, and the USA-based teams
  • Share updates, progress, and blockers with regional leads and country managers

Qualifications

  • Fluent in both Spanish and English (written and spoken)
  • High attention to detail – Ensures accuracy in payments, documentation, and reporting
  • Strong ownership – Follows through on responsibilities independently and reliably
  • Process-oriented – Comfortable working with SOPs and actively contributes to improving workflows
  • Collaborative communicator – Shares updates, task progress, and handovers clearly with all stakeholders
  • Proactive – Anticipates potential blockers and takes initiative to resolve issues early
  • Creative approach to problem solving – Offers innovative solutions and adapts quickly to operational challenges
  • Advanced Excel and PowerPoint skills – Capable of building dashboards, trackers, and executive-level presentations with a clear, visual structure