Responsibilities

• Growing business in Brazil with main KPIs of the ride-hailing business of inDrive: Rides, GMV, NetRev
• Monitoring and improving customer satisfaction metrics by addressing customer concerns and feedback
• Supporting the development and execution of marketing strategies to build and strengthen the brand in the local market
• Gather and analyze data using: Google Spreadsheets, tableau, swrve, and Data Studio
• Providing support in business and KPIs planning

Qualifications

• Fluent in English and Portuguese
• 2-3+ years experience in business operations/expansion/launching in Ride-Hailing, Delivery, and E-commerce fields are highly preferred
• Advanced knowledge of analytical tools: Tableau, Google services, and other BI
• Marketing research experience
• Knowledge of digital marketing: planning, results evaluation, tools, and media planning
• Long-term strategic vision – ability to understand consequences of actions for a long-term perspective business outcome
• Operational Excellence
• Adaptability and flexibility
• Attention to detail and a data-driven mindset
• Excellent communication and collaboration skills
• Ability to work effectively in a cross-functional and multicultural environment