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Customer Support Specialist

inDriver

inDriver

Customer Service
Cairo Governorate, Egypt
Posted on May 2, 2025

Customer Support Specialist

Egypt, Cairo

  • Office
  • Shift work
  • Junior

We're actively growing in Egypt and looking for Customer Support Specialist(Chat support).

This position is based in Cairo, Egypt .

Responsibilities

  • Outgoing calls to clients
  • Response to clients requests via chat, email and calls
  • Analysis of client requests (chat, email)
  • Conflicts resolution

Qualifications

  • Arabic language speaker mandatory
  • English language speaker (minimum B2)
  • Good verbal communication
  • Multitasking
  • Work in a team
  • Grammatically correct in written and verbal
  • Stress resistance
  • Responsibility Computer literacy
  • Customer Focus
  • Desire to benefit and help people

Conditions & Benefits

  • 5/2 shift work/rotation (morning, daytime. night time)
  • work in the office
  • opportunities for internal career growth and development.

    We offer you all the conditions for professional and personal growth with a rapidly growing tech company.

    Your resume will be considered within 21 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you.

    If you receive no feedback it means that currently there are no suitable vacancies for you.