Senior Visa Support Specialist
inDriver
Customer Service
Almaty, Kazakhstan
Posted on Apr 16, 2025
Senior Visa Support Specialist
Kazakhstan, Almaty · Kazakhstan
- Hybrid
- Full-time
- Senior
We’re looking for an experienced and detail-oriented Visa Support Specialist to join our dynamic international team. In this role, you'll be the go-to expert for global visa and immigration matters, supporting business travel and relocation across multiple countries. You'll research visa requirements, coordinate documentation, liaise with consulates, and ensure smooth, timely processing for travelers worldwide.
This is a great opportunity for someone passionate about global mobility, who thrives in a fast-paced environment and is ready to make an impact on a growing international business.
Responsibilities
- Act as subject-matter expert on visa and immigration law of different countries as applicable;
- Research visa applications requirements, entry/exit restrictions and other relevant travel information for corporate travelers located throughout the world;
- Coordinate preparation, collection and submission of visa application packages via different diplomatic missions and online foreign government systems providing e-visa services;
- Complete visa applications and make appointments for visa interviews and / or document submission;
- Connect staff-members with relevant travel, visa and immigration services providers to handle specific requests related to business travel or relocation;
- Maintain cross-communication with internal staff and vendor network to ensure required travel and visa services are delivered in a timely and efficient manner.
Qualifications
- Minimum 3-5 years of experience in visa processing;
- Proven hands-on experience in processing tourist, business and work visa applications to the US, EU, UK, Cyprus, Canada, India, Pakistan, Mexico and other countries (prior employment with visa support units of business travel agencies or multinational companies, will be an advantage);
- Knowledge of travel management processes;
- Excellent written and spoken English (C1 level);
- Sound judgment and excellent attention to details;
- Ability to multitask, quickly adapt to fast-changing environment and meet tough deadlines;
- Excellent communication, research, customer service, and interpersonal skills;
- Basic understanding of geography.
- Keen interest in working in the global expansion sector;
Conditions & Benefits
- Stable salary, official employment.
- Health insurance.
- Hybrid work mode and flexbile schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Discount club membership.
- Diverse internal training programs.
- Partially or fully paid additional training courses.
- All necessary work equipment.