Job Title:
Project Manager (Remote – USA Only)

Reports to:
Director, Implementation and Support

Department:
Operations

About Us

As the food industry accelerates its digital transformation, iFoodDS is at the forefront of that change— offering a fast-paced, entrepreneurial environment that rewards a strong work ethic, adaptability, and a drive to innovate.

Our food supply chain platform serves every link in the global food chain—producers, processors, distributors, grocery retailers, and foodservice operators. With a U.S. market exceeding $200 billion and expanding worldwide, we’re driving the shift from manual, analog processes to cloud-native systems powered by data analytics and artificial intelligence.

By delivering visibility across the food supply chain, our software helps customers track their products, reduce waste, optimize quality, and ensure that fresh, wholesome food products reach consumers.

Office satellite location: Seattle, WA.

Job Overview

Experienced, energetic, and detailed project manager to manage customer food safety, traceability, and quality management software implementation projects. Excellent customer service and relationship-building skills to work with our customers and internal teams to deliver successful customer implementations and programs.

Responsibilities

• Manage independently complex customer implementations and software development enhancements.
• Create a detailed project execution plan (PEP) which identifies and sequences the activities needed to successfully complete the project.
• Prepare and implement a communication plan that meets the client reporting requirements and keeps all personnel involved in the project informed. Manage all communication amongst the team to foster an open environment of positive communication and teamwork to proactively solve issues and successfully execute the project scope.
• Determine the resources (time, people, software, etc.) required to complete the project and develop and manage to achieve on-time delivery.
• Develop a schedule for project completion that effectively allocates the resources to the activities.
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.
• Determine the client objectives and measures upon which the project will be evaluated at its completion.
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.
• Meet or exceed objectives by forecasting requirements, analyzing variances and initiating corrective actions.
• Enhance client relationships through proactive and positive communication, and by recognizing and delivering on client key issues and expectations.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Other duties and responsibilities as assigned.
• Ability to provide mentor and guidance to less experienced team members.

Qualifications

• 5+ years project / program management experience delivering customer software implementations, including custom software and integrations.
• Proven experience managing customer requirements and partnering with implementation and development to successfully deliver on customer requirements.
• Advanced knowledge of Microsoft suite (Outlook, Word, Excel, PowerPoint) and Smartsheet or another project management software application.

Compensation:

The salary for this position typically ranges from $100,320 - $114,000. This range is intended to reflect prevailing salaries in different geographic locations across the United States as well as the candidate’s job-related knowledge, skills and experience.

Other Compensation Based on Job

• Annual Bonus (if applicable)
• Stock options

Key Benefits

• Meaningful work
• Positive “Can Do” Company Culture and Core Values
  • Customer Delight – We are focused on delivering the right solutions to the right customers.
  • Innovation – We are thought leaders and we create transformative solutions.
  • Ownership – We take responsibility to ensure we deliver on our commitments.
  • One Team – We understand our roles and how we contribute to our goals.
  • Results Matter – We all play a role in the success and growth of the company.
• Competitive Benefits Package
  • Medical/Dental/Vision Insurance
  • Simple IRA (employer match)
  • Flexible paid time off
  • Short-term Disability
  • Parental and other leave
  • Paid holidays

Please note that the Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, the Company is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the Company can take any action against you, including terminating your employment.