Job Title: Partner Program Manager (Remote USA Only)

Reports to: Director, Enterprise Sales & Strategic Partnership Development

Department: Sales

About Us

iFoodDecisionSciences (iFDS) develops innovative data management software solutions tailored for enterprise-level retail grocery companies. Our mission is to collaborate with businesses and associations across the food industry to create and refine tools that address the ever-changing challenges of supply chain management.

Operating within the $8 trillion global food industry, which continues to grow, we are at the forefront of a technological revolution—shifting the food supply chain from analog methods to advanced digital systems, data analytics, and artificial intelligence.

At iFDS, we prioritize listening to our customers, understanding their operational hurdles, and delivering targeted solutions that enhance process efficiency, achieve regulatory compliance, and strengthen consumer confidence in their products and services.

With our cutting-edge approach, we are shaping the future of the food industry technology.

Office satellite location: Seattle, WA.

Job Overview

The Partner Program Manager will play a central role in managing and scaling the iFoodDS partner ecosystem, with a focus on technology integrations, channel partnerships, and industry collaborations. Reporting to the Director of Partnerships, this role combines strategic program development with hands-on support for customer-facing initiatives involving partners.

This individual will not only build and manage partner relationships but also work closely with Customer Success, Product, and Technical Services teams to ensure the success of joint implementations. A strong technical foundation and the ability to navigate data integrations and interoperability conversations are essential.

Responsibilities and Duties

Partner Strategy & Management

• Develop and optimize the iFoodDS Partner Program, including tiers, benefits, and onboarding frameworks.
• Maintain strong, proactive relationships with partners across the supply chain, ERP, EDI, WMS, and food safety ecosystems.
• Support joint go-to-market efforts with partners, including co-branded campaigns, webinars, and conference presence.

Technical Enablement & Collaboration

• Serve as a liaison between iFoodDS technical teams and partners to ensure successful software integrations and data exchanges.
• Understand partner product capabilities and communicate how they align with iFoodDS solutions, particularly for FSMA 204 data sharing and traceability compliance.
• Provide input into product roadmaps and integration strategies based on partner and customer needs.

Customer Project Support

• Collaborate with Customer Success and Implementation teams to support enterprise customer deployments that involve partner platforms or services.
• Ensure coordinated execution across iFoodDS and partner teams for shared customer accounts, helping to resolve technical or operational challenges.
• Participate in project planning calls, assist in documentation, and ensure partners are delivering according to shared timelines and scope.

Program Operations & Metrics

• Track partner performance and contribution to pipeline and revenue.
• Maintain accurate partner documentation, contracts, and technical integration records.
• Identify opportunities for process improvement and scalability in how partners are enabled and supported.

Qualifications

• 0-3 years of experience in partner management, business development, or solution consulting at a B2B SaaS company.
• Familiarity with APIs, data integration workflows, and enterprise software ecosystems (ERP, WMS, EDI).
• Experience supporting or leading customer-facing projects, preferably in the food, supply chain, or compliance sectors.
• Strong project management and cross-functional collaboration skills.
• Exceptional written and verbal communication, including the ability to present technical concepts to non-technical audiences.
• Bachelor’s degree in business, Information Systems, or a related field; technical certifications or experience in implementation consulting is a plus.

Compensation

The salary for this position typically ranges from $60K to $95K range is intended to reflect prevailing salaries in different geographic locations across the United States as well as the candidate’s job-related knowledge, skills and experience.

Other Compensation Based on Job

• Annual Bonus (if eligible)
• Stock options (if eligible)

Key Benefits

• Meaningful work
• Positive “Can Do” Company Culture and Core Values
• Competitive Benefits Package
  • Medical/Dental/Vision Insurance
  • Simple IRA (employer match)
  • Flexible paid time off
  • Short-term Disability
  • Parental and other leave
  • Paid holidays

Please note that the Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, the Company is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the Company can take any action against you, including terminating your employment.