Company Description

iad is Europe’s proptech leader in the estate industry. The company is 20000 agents strong and operates in 8 countries in Europe and North America.

Iad UK was the latest country opening of the group in Europe. After only a few months of operations, it is already 50 agents strong and ambitions to become the leading platform for self-employed estate agents.

Iad offers to its agents unparalleled autonomy, flexibility, and earning potential. Our innovative approach and supportive culture empower our agents, driving exceptional results and continuous growth across our dynamic network.

Job Description

Role Overview

We’re looking for an energetic and detail-driven Developer to join our team at HQ and play a crucial role in helping our network of self-employed agents grow. This role is ideal for someone who thrives in a fast-paced, people-focused environment and has a background in recruitment, sales co-ordination, or customer engagement.

You’ll work at the front of our recruitment funnel, managing inbound leads from digital marketing campaigns, qualifying prospects, booking meetings, and nurturing them through to onboarding with the Agent Support Team. You’ll be the friendly first voice and helpful follow-up for hundreds of future agents, helping them understand the opportunity of life at iad UK.

Key Responsibilities

• Lead Management: Monitor daily inbound lead flow from digital campaigns and promptly follow up via phone, email, and messaging tools.
• Qualification & Outreach: Assess lead suitability, conduct initial outreach, and schedule exploratory calls or interviews with the UK Managing Director.
• Nurture & Re-activation: Run re-activation campaigns to warm dormant leads, keeping our pipeline engaged and up to date.
• Process Co-ordination: Guide leads through the recruitment process, tracking their progress and maintaining detailed notes within our CRM.
• Collaboration: Work closely with the Head of Business Operations and Agent Support Team to ensure seamless handovers and a first-class candidate experience.
• Reporting: Maintain accurate records and provide regular reports on lead volumes, conversion rates, and key activity metrics.

Qualifications

Skills & Qualifications

• Experience in a resourcing, recruitment, or sales support role preferred.
• Confident communicator – especially over the phone with a friendly, proactive approach.
• Strong organisational skills and a process-driven mindset.
• Comfortable using CRM tools and managing digital workflows.
• Motivated by targets and performance metrics.
• Positive, team-oriented attitude with a desire to learn and grow.

Additional Information

Work Environment

This is a full-time role, with a 5 days per week presence at the Little Hadham office.

Our Culture

At iad UK, we believe in building something different. We’re a team of doers, builders, and supporters, passionate about helping great agents create the lives and businesses they want. If you’re enthusiastic, personable, and thrive in a role where your impact is direct and visible, this is the place for you.

iad is an equal opportunity employer. We are committed to providing a fair opportunity to all qualified applicants, regardless of race, gender, religion, sexual orientation or any other characteristic protected by law.

Click here to access our confidentiality policy.