Title: Co-op/Intern, Sales Operations - Fall 2025

Location: Toronto, ON or Vancouver, BC

Term: 4 months

Start Date: September 8, 2025

Openings: 1

Overview:

Our Sales Operations team seeks motivated and proactive co-op students to join us for the Fall 2025 term. The successful candidates will have the opportunity to work in a fast-paced and dynamic environment, learning and contributing to various Finance functions while developing their skills.

Responsibilities by Team (could include but are not limited to):

• Review of product SKUs within systems to ensure all attributes are populated accurately.
• Review of customer data with a goal of identifying duplicates, parent/child relationships and accurate firmographic data.
• Support in the maintenance of accurate and up-to-date records in Salesforce. Update User Profiles, Accounts and Opportunities as a result of employee role changes, employee departures, and new hires.
• Support in the preparation of bulk SFDC updates for Accounts and Opportunities as requested by the GRO org.
• Manage the weekly X (formerly Twitter) escalation process for approval of Gov Prospect accounts in support of the New Business team.
• Support in the tagging of our product feedback with the goal of ensuring that feedback is tagged accurately and consistently across all survey programs in alignment with our taxonomy framework.

Requirements:

• Currently enrolled in a relevant post-Grad, Bachelor's or Master's program, preferably in Finance, Accounting, Business or Computer Science or a related field.
• Strong attention to detail, organization and time management skills.
• Excellent written and verbal communication skills.
• Ability to work effectively in a team environment, as well as independently.
• Proficient in Google suite, particularly Sheets and Decks.
• Demonstrated interest in the desired team and eagerness to learn.

Benefits:

• Gain hands-on experience in Data Analysis & Visualizations Operations.
• Develop and enhance data-driven knowledge and skills.
• Opportunity to work with a dynamic and collaborative team.
• Potential for future employment opportunities upon completion of the co-op term.

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach and a focus on finding new opportunities.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-ZZ1