Hivebrite is an all-in-one community management and engagement platform. Our mission is to provide organizations with the tools they need to create impactful communities.

Our SaaS platform serves customers across a variety of industries including higher education, non-profit, and corporate. Founded in 2015, today we count more than 900 customers worldwide - including Boeing, the Obama Foundation, the National Academy of Sciences, the University of Notre Dame, the U.S. Naval Academy, the British Heart Foundation, the Imperial College London, the P&G Alumni France, and Le Wagon Alumni.

We employ over 170 people across our entities in Paris, New York, the UK, and Sydney, and 30+ nationalities are represented in our team! 🌍

At Hivebrite, we believe in the importance of balancing your work commitments and personal life. You’re able to have a real impact on meaningful communities while prioritizing your personal life and goals. Our work policy encourages a healthy work-life harmony with a flexible schedule.We also have many initiatives to keep our global team connected, offering opportunities to meet and socialize with team members virtually and in-person! 👋

For these reasons, we were awarded Best Hybrid Place to Work by BuiltIn in the US and Choose My Company and HappyIndex at Work in France last year! 🏆
Find out everything about us here!

Jump aboard, and join the hive! 🚀

🌟 YOUR ROLE WILL BE:

As a Cash Collection Specialist, you will play a crucial role in maintaining healthy cash flow by managing accounts receivable, following up on outstanding invoices, and working directly with clients to resolve payment issues.

This role requires a proactive approach to ensure timely payments, resolve any payment issues, and maintain excellent client relationships.

🌟 YOUR MISSION WILL BE:

• Manage and monitor accounts receivable aging reports and prioritize collection activities based on Management recommendations
• Execute collection strategies to reduce DSO (Days Sales Outstanding) such as negotiating payments plans as necessary
• Contact clients via phone, email, and other communication channels regarding overdue payments
• Collaborate with sales and customer success teams to address billing discrepancies and client concerns in order to resolve payment issues
• Resolve disputes with the help of our in-house lawyer
• Document all collection activities and maintain accurate records
• Prepare monthly reports on collection activities and performance metrics, outstanding balances and past due accounts’ status.
• Identify potential credit risks and escalate high-risk accounts to Management while recommending appropriate actions based on client profile and context
• Maintain strong client relationships throughout the collection process
• Ensure compliance with company policies and procedures related to cash collection
• Identify opportunities for process improvements to enhance the efficiency of the collections process
• Support the finance team in month-end closing procedures related to accounts receivable

🌟 YOU MIGHT BE A FIT IF:

Qualifications:

• Minimum 1 years of experience in accounts receivable, collections, or similar financial role
  
• Proven experience ideally in both a collection agency and in a corporate environment
  
• Fluent in English (written and verbal), French is a plus
  
• Strong communication and negotiation skills
  
• Demonstrated ability to work autonomously
  
• Experience in SaaS or technology industry
  
• Knowledge of Salesforce and NetSuite
  
• Bachelor's degree in Finance, Accounting, or related field
  

Required Skills & Competencies:

• Excellent interpersonal and communication skills
  
• Professional demeanor in dealing with clients
  
• Cultural awareness and sensitivity in international business contexts
  
• Ability to maintain composure in challenging situations
  
• Strong business acumen
  

🌟 RECRUITMENT PROCESS:

• A first 45 minutes meeting with max, our Talent Acquisition Manager for a first video-call to better understand your career plan and answer any of your questions.
• A 1 hour video-call with Nicolas, our FP&A Controlling Director and your potential future manager, to go deeper on the job description and for you to understand the expectations of the role.
• A 1 hour visio meeting with Veronica, our Financial Controller, and Mitch, Manager of Customer Success, to understand how you work and evaluate your technical skills.
• A last meeting with one of our Executive, to talk about you and Hivebrite

🌟HIVEBRITE'S PERKS & BENEFITS:

🧘 Flexibility & Time Off


• Remote-friendly with flexible policy
• Flexible organization


💆 Well-being & Meaning

• 1 paid volunteer day
• Your birthday off


🏢 Office & Culture


• Paris HQ with rooftop, pool, gym & international vibe
• Regular team gatherings & community moments


💰 Competitive Package


• Enhanced health coverage with Alan (vision, dental, alt. care)
• Swile: lunch vouchers + CSE perks
• Navigo 100% reimbursed (Paris)
• Latest Apple gear + €200 remote setup budget
• Salary aligned with market standards

If you want to know everything you need about Hivebrite, check out our Welcome To The Jungle page : here!

Department

Support

Role

Cash Collection Specialist

Locations

Paris Office

Remote status

Hybrid

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