About the Role
We are seeking a mission-driven Engineering Manager to lead the engineering efforts behind our billing platform and operations. This individual will support a team of engineers (6-10 members) focused on building and maintaining critical billing products and tools. The role will require close collaboration with product, commercial, finance, and operations teams to develop solutions that enable seamless revenue recognition, billing cycles, and client configurations.

The ideal candidate will have a strong technical background, experience managing engineering teams, and familiarity with billing systems and processes. They should possess a deep understanding of data models, SQL, and data pipelines (e.g., Databricks) to ensure the accuracy and scalability of billing operations. This role will also require a strategic thinker who can identify opportunities to leverage AI to enhance billing systems and processes, ensuring they are robust and future-ready.

You’ll have the opportunity to hire, coach, and accelerate individual growth. You’ll guide your team toward the right metrics and feedback loops to empower its continuous improvement. As an engineering leader you will be expected to know the ins and outs of your team's tech stack. Additionally we expect our leaders to spend ~15% of their time working in the code and merging pull requests regularly.

What You’ll Accomplish

• Build and Lead Billing Solutions: Lead the engineering team to design, build, and maintain billing products and platforms, including integrations with CRM tools (e.g., Salesforce) and financial systems (e.g., NetSuite).

• Enable Business Decisions Through Billing Systems: Collaborate with cross-functional teams to deeply understand different billing activities and workflows that influence business decisions to bill customers accurately and efficiently.

• Leverage Data Expertise: Utilize strong skills in understanding data models, SQL, and data pipelines (e.g., Databricks) to develop solutions for managing revenue cycles, billing claims, invoicing, and visibility into billing logic.

• Innovate with AI: Creatively identify and implement AI-driven solutions to make the billing system more robust, improve accuracy, and streamline operational workflows.

• Drive Scalable Systems: Develop tools to support scalable contractual variations, enabling new lines of business and revenue models.

• Ensure Compliance and Governance: Develop and execute a technical roadmap to address data governance, security, and compliance in healthcare (e.g., HIPAA, HITRUST).

• Foster Team Excellence: Ensure high team performance through coaching, mentorship, and fostering a collaborative and inclusive culture.

• Own the Delivery Pipeline: Oversee team planning processes, including backlog grooming, sprint prioritization, and retrospectives, ensuring consistent delivery of high-quality solutions.

• Enhance Processes and Systems: Advocate for best practices in software development, billing workflows, and operational processes to meet organizational goals.

• Scale the Team: Support hiring and resource planning with a focus on diversity, technical excellence, and alignment with organizational objectives.

• Agile Development: Demonstrated success in roadmap planning, sprint execution, and team performance management.

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

Basic Qualifications

• Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field

• 10+ years of experience in the technology industry, with a focus on SaaS products and large-scale, complex systems

• 3+ years of experience managing a team of 5+ engineers

• 4+ years of programming experience in a programming language such as Python, Node.js, TypeScript, AWS, and modern frameworks like ReactJS

• 4+ years of experience in Relational Database Systems. Proficiency in PostgresSQL, understanding data models, and experience with data pipelines is a plus

Preferred Qualifications

• Strong written and verbal communication skills, with the ability to collaborate across technical and non-technical teams

• Hands-on experience with billing products, scaling contractual variations, and supporting financial systems in a SaaS or healthcare environment

• Knowledge of healthcare billing practices and compliance requirements (e.g., HIPAA, HITRUST)

• Proven track record of leading technical projects and process improvements in complex organizational environments

• Effective conflict resolution and resource management skills to navigate challenging tradeoffs

• Ability to creatively leverage AI to solve complex problems and enhance billing operations

Compensation

This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $200,000 - $300,000.

About Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.

Learn more at http://www.hingehealth.com

What You'll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

• Modern life stipends: Manage your own learning and development

Diversity and Inclusion

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

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