Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

We are looking for an experienced and customer-focused Offboarding Product Owner to lead the design, development, and delivery of product initiatives that support the customer offboarding journey. In this role, you will work closely with cross-functional teams to define product requirements, prioritize features, and ensure solutions are delivered on time, within scope, and aligned with business and customer needs.

This is an exciting opportunity for someone with strong product management experience, a solid understanding of customer experience, and the ability to translate strategic goals into impactful product solutions.

You will be responsible for the following:

• Owning product design and delivery activities for the assigned product under Customer Offboarding

• Planning, organizing, executing, and monitoring product builds from initiation through completion

• Assessing business value and developing product cases, while prioritizing stories, epics, and themes based on strategy and impact

• Collaborating with cross-functional teams to ensure regulatory, commercial, and operational requirements are reflected in product builds

• Preparing user stories and partnering with relevant teams to clearly define business and technical requirements

• Working closely with Squad, Tribe, Product, and Engineering stakeholders to ensure product builds are delivered on spec and on time

• Managing the product backlog, including defects, enhancements, and feature requests, through closure

• Co-driving agile ceremonies and delivery discussions with the Scrum Master and squad members to enable efficient product development

• Mapping customer front-end and back-end journeys to support product analysis and solution design

• Partnering with Product Operationalization teams to establish processes, handling frameworks, and product briefs needed for launch.
  

We are looking for:

• Proven experience in Product Management

• Strong understanding of customer journey, product design, and user experience principles

• Experience in project management and cross-functional stakeholder management

• Knowledge of systems, business processes, rules, and regulatory requirements

• Familiarity with Agile ways of working and product development practices

• Strong analytical, planning, and prioritization skills

• Excellent communication and collaboration skills

• Ability to work in a fast-paced environment and manage multiple priorities effectively

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package