Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

ROLES AND RESPONSIBILITIES

A. Sales and Lead Generation

• Prospecting & Lead Generation: Identify and pursue potential customers through both direct (e.g., cold calling, face-to-face meetings) and indirect methods (e.g., networking).

• Sales Cycle Management: Drive the full sales cycle from initial engagement to closing, ensuring successful conversion of leads into customers.

• Customer Presentations: Deliver compelling presentations to senior managers and decision-makers, effectively communicating product offerings.

• Solution Selling: Identify and discuss products and services that align with customer needs, demonstrating value and relevance.

• Negotiation & Deal Closing: Identify key negotiation points and strategically close deals, ensuring mutual benefit.

B. Business Development

• Account Analysis: Understand key processes and financial transactions within accounts to provide tailored, value-driven solutions.

• Partnership Strategy: Cultivate a deep understanding of each partner’s business, identifying both current and future opportunities beyond existing services and numbers.

• Account-Specific Solutions: Lead the creation, presentation, and execution of customized offers that integrate multiple company products and services, such as Funds Disbursements, Online & Offline Payments, GLife, Adtech, and more.

• Program Development: Develop programs and initiatives to ensure KPIs and business objectives are consistently met.

• Ad-hoc Functions: Perform any other duties as required, based on business needs.

C. Account Management

• Partner Support & Resolution: Respond promptly to partner concerns, ensuring quick and efficient resolution of issues

• Problem Resolution: Work with internal support teams to resolve routine issues within agreed service levels (SLAs).

• Escalation Process: In cases of unresolved or complex issues, escalate to the appropriate team, ensuring immediate action for critical matters.

• Proactive Communication: Keep partners updated on new promotions, services, and tech updates; ensure concerns are resolved promptly while maintaining clear communication on issue status.

D. Partner Relationship Management

• Relationship Building: Develop and maintain strong, trusting relationships with key decision-makers and stakeholders across partner organizations.

• Engagement & Meetings: Schedule and facilitate regular business review meetings to ensure alignment with partner goals and objectives.

• Stakeholder Mapping: Identify and cultivate relationships with key contacts, influencers, and decision-makers, ensuring the support of senior leadership when necessary.

E. Reporting & Administration

• Report Submission: Ensure timely and accurate submission of all required reports, including but not limited to:

  • Sales call plans

  • Pipeline updates

  • Key account performance reviews

  • Account profiles and priority lists

  • Product trackers

• Compliance with Management Systems: Adhere to company management systems and reporting requirements to maintain transparency and operational efficiency.

DISPLAYS (Knowledge, Skills, and Behaviors)

i. Basic Industry Knowledge

• Understand customer needs and operations, based on industry trends and insights.

ii. Client Needs & Product Knowledge

• Identify customer needs and match them with the right products and solutions.

iii. Confidence & Professionalism

• Conduct face-to-face discussions and negotiations with internal and external stakeholders.

iv. Project Management Skills

• Lead and influence teams across the organization to execute account programs and initiatives effectively.

v. Performance Driven

• Take ownership of initiatives and resolve issues until goals are met.

• Collaborate with the team to drive results and solve problems.

vi. Excellence & Integrity

• Dependable and reliable in delivering high-quality work and service to customers and colleagues.

• Demonstrate respect, accountability, and trustworthiness, particularly with sensitive information.

DELIVERS (Outputs & Results)

• Maintain a healthy sales pipeline to meet targets.

• Develop strategies for industry growth.

• Achieve assigned sales and account management targets.

• Submit regular weekly/monthly reports.

• Deliver basic customer presentations.

• Respond quickly to customer requests and requirements.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package