Partner Documents Review Head
GCash
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
Key Responsibilities:
Strategic & Operational Oversight
Lead process improvement initiatives and risk management strategies related to partner onboarding
Ensure compliance with GCash policies, regulatory requirements, and audit standards (e.g., BSP)
Oversee timely processing of documentation for wallet creation and partner onboarding activities
Stakeholder Management & Collaboration
Coordinate cross-functionally with Legal, Compliance, Product, and Account Management teams
Serve as point-of-contact for audit and regulatory interactions relating to onboarding
Represent the onboarding team in cross-functional and management meetings
Team Management & Performance
Supervise onboarding document analysts and support staff
Conduct coaching sessions and regular performance reviews
Ensure quality, accuracy, and timeliness in the work of the team
Reporting & Governance
Submit weekly and monthly reports, including KPIs, QA results, and audit resolutions
Monitor and address onboarding SLAs, backlog, and compliance issues
Provide process documentation and policy updates
Qualifications:
Bachelor's Degree required (Business, Finance, or related)
Minimum 3 years of experience in KYC/KYM roles in banking or fintech
Preferred: ACAMS/ICA certifications, Agile or Six Sigma Certification
Strong Microsoft Office proficiency, especially Excel
Strong understanding of BSP regulatory requirements
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package