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Partner Documents Review Head

GCash

GCash

Delhi, India
Posted on Jun 18, 2025

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Key Responsibilities:

Strategic & Operational Oversight

  • Lead process improvement initiatives and risk management strategies related to partner onboarding

  • Ensure compliance with GCash policies, regulatory requirements, and audit standards (e.g., BSP)

  • Oversee timely processing of documentation for wallet creation and partner onboarding activities

Stakeholder Management & Collaboration

  • Coordinate cross-functionally with Legal, Compliance, Product, and Account Management teams

  • Serve as point-of-contact for audit and regulatory interactions relating to onboarding

  • Represent the onboarding team in cross-functional and management meetings

Team Management & Performance

  • Supervise onboarding document analysts and support staff

  • Conduct coaching sessions and regular performance reviews

  • Ensure quality, accuracy, and timeliness in the work of the team

Reporting & Governance

  • Submit weekly and monthly reports, including KPIs, QA results, and audit resolutions

  • Monitor and address onboarding SLAs, backlog, and compliance issues

  • Provide process documentation and policy updates

Qualifications:

  • Bachelor's Degree required (Business, Finance, or related)

  • Minimum 3 years of experience in KYC/KYM roles in banking or fintech

  • Preferred: ACAMS/ICA certifications, Agile or Six Sigma Certification

  • Strong Microsoft Office proficiency, especially Excel

  • Strong understanding of BSP regulatory requirements

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package