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Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.

About This Role:

We’re looking for a Finance Intern to join our Finance team reporting to the Senior Director. This role is a hybrid role based out of our Hyderabad location.

In this role, you’ll play a key role in supporting India entity accounting, tax, and finance operations by assisting with statutory compliance, financial reporting, and documentation requirements. This is a great opportunity for someone who thrives in a dynamic, team-oriented environment and enjoys working cross-functionally with teams like Controllership, Tax, Legal, FP&A, and external advisors. The ideal candidate brings strong analytical skills, attention to detail, a solid understanding of accounting principles, and proficiency in Excel.

What You'll Do:

• Assist with month-end and quarter-end close activities, including preparation of journal entries, reconciliations, and supporting schedules.

• Support statutory compliance requirements, including coordination for audits and preparation of documentation for regulatory filings.

• Assist in direct and indirect tax compliance processes (e.g., data compilation for GST, TDS, and corporate tax filings).

• Maintain and organize financial records to ensure accuracy, completeness, and audit readiness.

• Collaborate with cross-functional teams such as Controllership, Tax, Legal, and FP&A to gather information and resolve queries.

• Support ad-hoc finance projects, process improvements, and data analysis to enhance reporting efficiency.

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.

What We're Looking For:

• Recently completed a Bachelor’s or Master’s degree in Accounting, Finance, Commerce, or a related field.

• Strong foundational knowledge of accounting principles and basic understanding of financial statements.

• Basic understanding of Indian tax concepts (GST, TDS, corporate tax) through coursework or internships.

• Proficiency in Microsoft Excel and Google sheets (e.g., formulas, pivot tables, data analysis).

• Strong attention to detail and high level of accuracy.

• Good analytical and problem-solving skills.

• Strong written and verbal communication skills.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Nice-to-have skills:

• Internship or project experience in accounting, audit, or tax.

• Exposure to Indian GAAP or Ind AS through coursework or practical training.

• Working knowledge of accounting systems (e.g., SAP, Oracle, Tally, or other ERP tools).

• Familiarity with GST return preparation or basic tax compliance processes.

• Progress toward professional certifications such as CA, CMA, or CPA.

• Interest in process improvement and automation in finance operations.

Why You’ll Love It Here:

Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:

Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.

Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos: No explanation needed. Just watch them here!

If this sounds like the right role for you, we’d love to hear from you.

Additional Information:

We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.

If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.