Job Description:

Why Gainsight?

At Gainsight, our mission is to be living proof you can win in business while being human first.

Our industry-leading platform helps companies of all sizes and industries achieve durable growth through customer-led growth strategies (Gainsight CS), product-led growth strategies (Gainsight PX), and community-led growth strategies (inSided). With Gainsight, it’s never been easier for customer success, product, and community engagement teams to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow customer communities. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight was certified as a Great Place to Work in 2021. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

With diversity and inclusion at the forefront of our core values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

We are looking to hire a Sales Partner Manager, preferably with experience working with SAP as a partner manager and also experienced working with PE & VC companies would be an added bonus. This is a UK based role with some travel to Germany.

What You’ll Do

• Own and manage Gainsight’s strategic partnership with SAP, developing joint business plans, campaigns, and sales plays.

• Develop relationships within PE & VC ecosystems, positioning Gainsight as a value driver for their portfolios.

• Work cross-functionally with Sales, Marketing, Enablement, and Product to support GTM alignment with partners.

• Drive joint pipeline creation and influence revenue growth through partner engagement.

• Be the voice of the partner internally—communicating feedback, opportunities, and risks.

• Represent Gainsight at partner-related events and in-region engagements, including regular travel to Germany.

What We’re Looking For

• Proven experience as a Partner Manager or Alliance Manager, ideally in a B2B SaaS environment.

• Direct experience working with SAP as a technology or go-to-market partner is a big plus.

• Familiarity or previous exposure to PE and VC firms is a strong advantage.

• Strong understanding of GTM strategy, sales processes, and how to align partner efforts to accelerate growth.

• Exceptional communication, collaboration, and stakeholder management skills.

• Comfortable with regional travel (primarily between the UK and Germany).

Why You’ll Love It Here

Your job should never be a barrier to your happiness—it should be an avenue to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.

Here are our 5 core values:

• Golden Rule: We try to practice the Golden Rule by exercising reliability, trust and giving back to each other and our community.

• Success for All: We believe in success for our stakeholders—whether our teammates, clients, or shareholders—comes with a sincere focus on continuous learning, selfless teaching, and making a difference in each other’s lives.

• Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism, and laughter into everything that we do.

• Shoshin: We believe in a beginner’s mind. Don’t surround yourself with people like you--diversity breeds creativity.

• Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness. The solution is to think more, not do more.

Some other reasons that Gainsters love working here:

• Our Customers: 700+ happy customers. ‘Nuff said.

• Our Pulse Community: Some of the brightest and nicest professionals, colleagues, and friends make up our 20k+ strong Pulse community.

• Our Gainsters: 1200+ (and growing!) smart and friendly teammates around the world.

• Our Pulse Impact program: We are committed to advancing an equitable, human-first industry culture by addressing professional barriers to success and promoting an inclusive community that reflects the diverse world around us.

• Our Parody Videos: No explanation needed, just watch them here!

By joining the Gainsight team, you’ll have a unique opportunity to make your mark at a high-growth company and have loads of fun doing it. Come join us!

Job Description Summary

We are looking to hire a Partner Manager, preferably with experience of working with SAP as a partner manager and also experience of working with PE & VC companies would be and added bonus. We would like to hire this person in the UK and there will be travel to Germany required as part of the role