Job Description:

Why Gainsight?

We are ranked #1 on Glassdoor’s 2023 Best Place to Work List. Here’s why.

At Gainsight, our mission is to be living proof you can win in business while being human-first.

Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. We have offices in the US, UK, Netherlands, Israel, Japan, and India.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition of our product and engineering advancements.

Gainsight has also been named one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

With diversity and inclusion at the forefront of our values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

About the Role

We’re hiring a Senior / Lead Analyst to support our GTM, Sales, and Marketing functions. In this role, you’ll partner directly with business leaders—including Sales Ops, Marketing, and Strategy—to shape strategic investment decisions, optimize ROI, and drive topline growth.

This role blends financial planning, strategic analysis, and cross-functional collaboration, giving you exposure to high-impact business decisions at a fast-scaling SaaS company.

What You’ll Do

• Support Senior Manager/Director FP&A and build the annual planning and forecasting process for GTM functions, including sales capacity planning, commissions modeling, and marketing spend analysis.

• Act as a trusted finance partner to Sales & Marketing leaders (based out of the US), delivering insights to influence resource allocation, campaign ROI, and performance tracking.

• Design and maintain dashboards and reports covering ARR, bookings, pipeline coverage, CAC, GRR, and productivity metrics.

• Provide proactive recommendations on quota design, resourcing, and territory alignment.

• Prepare executive-ready reporting for business reviews and board preparations.

• Partner with Accounting and Business Operations during close cycles to ensure accurate accruals and alignment with budget.

• Build scalable, flexible financial models that support scenario planning and strategic initiatives.

• Continuously improve forecasting processes and financial systems (e.g., Workday Adaptive).
  

What We’re Looking For

• 3–6 years of progressive experience in FP&A, Strategy, or Business Finance—SaaS/Tech experience strongly preferred.

• Strong understanding of GTM metrics, including CAC, ARR, pipeline conversion, sales productivity, and marketing ROI.

• High proficiency in Excel and Google Sheets; experience with Adaptive Planning, Anaplan, or BI tools (e.g., Tableau, Power BI) is a plus.

• Proven ability to build executive-facing presentations and financial models that support decision-making.

• Strong verbal and written communication skills with a knack for cross-functional collaboration.

• Highly analytical, proactive, and detail-oriented, with a strategic mindset.

• The position requires 3-4 hours of overlap with morning PST time-zone to allow hand-off and review meetings with US partners
  

Nice-to-Haves

• Experience with Salesforce, Spiff and Adaptive Planning.

• Background in supporting quota planning, comp design, or revenue operations.

• Experience with headcount planning and scenario modeling.
  

Why You’ll Love It Here

Your job shouldn’t stand in the way of your happiness—it should be a path to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.

Gainsters love working here for several reasons. Here are a few:

• Our Core Values: We are guided by our values on our mission to be living proof you can win in business while being human-first. Learn more here.

• Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.

• Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our Gainsters learn, grow and thrive.

• Our Teammate Resource Groups: A huge source of pride for Gainsight, these groups are on a mission to put our values into action and make Gainsight a great place to work for all.

• Our Wellness Priorities: Quarterly Recharge Days that re-energize us.

• Our Parody Videos: No explanation needed. Just watch them here!
  
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Job Description Summary

By joining the Gainsight team, you’ll have a unique opportunity to make your mark at a truly human-first company and have loads of fun doing it. Come join us!