Job Description:

At Gainsight, our mission is to be living proof you can win in business while being human-first.

Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. We have offices in the US, UK, Netherlands, Israel, Japan, Poland, Mexico and India.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition of our product and engineering advancements.

Gainsight has also been named one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

Gainsight is a leading SaaS provider helping B2B companies with multiple products under our portfolio, we’re looking for a UX Design Lead to drive an exceptional user experience across our Emerging Products team consisting of Customer Community, Customer Education and Product Experience. All of these products serve our business users at our customers and provides experiences to our customer’s customers. So design and customization are core to these products!

Job Description

We are seeking a highly motivated individual that has experience in a closing role to join our fast-paced, high-energy team. Someone successful in this role will have a passion about a career in B2B technology. A successful SDR will be able to set qualified opportunities and generate interest based on business challenges to engage in the Enterprise Sales cycle for metrics in particular for the segment for which they are prospecting. This role reports to the Manager, Sales Development on the Marketing team at Gainsight.

What you'll do

Set qualified opportunity and generate interest based on business challenges to engage in Enterprise Sales cycle

Translate our value proposition into the customer’s language and solve for the customer’s pain points.

Use curiosity in order to understand prospect’s challenges, begin a deal cycle, and evaluate a solution.

Entice prospect to engage in Sales Cycle with Account Executives

Work closely with and fostering relationships with key account executives within regionalize territory

What we’re looking for

Required

CRM Experience Required, Salesforce is strongly preferred

Excellent written and verbal communication

Effective problem-solving; resourcefulness
Preferred

2 Years of full sales cycle experience is strongly preferred

Understanding of B2B SaaS is strongly preferred

Interpersonal communications; Ability to communicate with various styles of recipients

Flexibility to be able to work in rapidly changing, fast-paced environment

Adaptability to work with multiple internal tools

Self-motivated

Coachability; the ability to receive feedback and utilize in positive effective manner

Job Benefits

At Gainsight, we don't believe in doing things as a "means to an end." Life's too short to have anything short of a joyful work environment that we passionately believe in. We think that "work vs. life" is a false choice created by pundits, cynics and consultants. We also believe that any community (like a company) needs a ton of diversity and a very small number of things that bring us together.

Here are our 5 core values

Golden Rule: We try to practice the Golden Rule ("Do unto others..." and that sort of thing) by exercising reliability, trust and giving back to each other and our community.

Success for All: We believe that success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives.

Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do.

Shoshin: We believe in a beginner’s mind. Don’t surround yourself with people like you--diversity breeds creativity.

Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness. The solution is to think more, not do more.

Why You’ll Love It Here

Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track!

Our Leadership: We offer the leading tech solution for driving Customer Success.

Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.

Our Technology: Deep Salesforce.com hooks, predictive analytics, and a beautiful user interface.

Our Impact: We help our customers make millions of dollars more per year.

Our Clients: Big companies like Box, Adobe, Marketo, and many others.

Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!).

Our Values: They are unique - Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends

Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships.

Job Description Summary

By joining the Gainsight team, you’ll have a unique opportunity to make your mark at a truly human-first company and have loads of fun doing it. Come join us!