Job Description:

Why Gainsight?

We are ranked #1 on Glassdoor’s 2023 Best Place to Work List. Here’s why.

At Gainsight, our mission is to be living proof you can win in business while being human-first.

Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. We have offices in the US, UK, Netherlands, Israel, Japan, and India.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition of our product and engineering advancements.

Gainsight has also been named one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

With diversity and inclusion at the forefront of our values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Job Description

We are seeking a dynamic and experienced Senior People Strategy Partner (HRBP) to join our team. The Senior HRBP will serve as a strategic advisor on “all things people” as it relates to the entire teammate lifecycle. This includes providing tools, programs and services that enable remarkable team performance and unparalleled teammate engagement. This Senior HRBP will dig deep to understand the business, earn trust across key stakeholders and partners, prioritize in a fast-paced environment, and drive people mechanisms with both accuracy and efficiency.

This individual will need to demonstrate flexible and effective communication skills, both high-level strategic thinking and operational planning ability, empathy, and inclusion.

What You'll Do

• Collaborate with location leaders to develop and implement HR strategies that align with business goals. This includes workforce planning, talent development, and organizational design.

• Partner with the primary business partners to provide location related guidance and updates

• Project manage the people strategy team initiatives to ensure completion on time

• Partner with managers to ensure effective talent management processes, including performance reviews, succession planning, and career development.

• Leading and supporting organizational changes such as restructures, mergers, or culture shifts.

• Provide guidance on communication, stakeholder engagement, and minimizing disruption during transitions.

• Consult on employee relations issues, helping managers resolve conflicts, improve team dynamics, and ensure a positive, inclusive workplace culture.

• Leverage HR analytics to make informed decisions about talent strategies, productivity, and employee engagement.

• Act as a trusted advisor to senior leaders, providing insights on people-related risks and opportunities.

• Align HR initiatives with business outcomes, helping to navigate challenges and build a high-performing culture.

• Facilitate in-person sessions with the executive team on key initiatives such as performance calibrations, headcount planning, organizational structure, and design.

• Other duties as assigned.

What We're Looking For

• 8+ years of HR experience

• 5+ years of experience as an HRBP

• 2+ years of SaaS experience

• Deep understanding of HR practices and employment law in India

Why You’ll Love It Here

Your job shouldn’t stand in the way of your happiness—it should be a path to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.

Gainsters love working here for several reasons. Here are a few:

• Our Core Values: We are guided by our values on our mission to be living proof you can win in business while being human-first. Learn more here.

• Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.

• Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our Gainsters learn, grow and thrive.

• Our Teammate Resource Groups: A huge source of pride for Gainsight, these groups are on a mission to put our values into action and make Gainsight a great place to work for all.

• Our Wellness Priorities: Quarterly Recharge Days that re-energize us.

• Our Parody Videos: No explanation needed. Just watch them here!

Job Description Summary

By joining the Gainsight team, you’ll have a unique opportunity to make your mark at a truly human-first company and have loads of fun doing it. Come join us!