Forward Deployed Strategist
Flank
Posted on Jun 9, 2025
Forward Deployed Strategist
Department: GtM
Reports to: Enterprise Lead
Location: Remote
Employment Type: Full-Time
About Us
Flank is the #1 Agentic AI platform for inhouse legal teams. We believe in building new paradigms rather than imitating existing ones. Entire workflows, in some cases entire workstreams, will be automated by autonomous AI colleagues. This is a trillion dollar emerging market. And we are building at the bleeding edge of it.
TravelPerk, QA, Mural, and other global leaders use Flank to spin up fully autonomous colleagues that interact with the business directly, supporting them with contract negotiation, email triaging, infosec processes, and more.
There’s no playbook for where we are going, and that’s why we love building here.
We are on a mission to reinvent in-house legal (and beyond!) in the emerging agentic paradigm. This means reimagining what software is, how businesses interact with software, and how expertise is shared (& executed upon) throughout enterprises.
The Role
As a Forward Deployed Strategist, you'll work directly with our most strategic enterprise customers—deeply embedding with legal and operational teams to translate real-world challenges into product-driven outcomes.
You’ll combine legal workflow knowledge, strategic thinking, and technical fluency to lead end-to-end deployments of our platform. This is a high-impact, multi-disciplinary role at the intersection of consulting, product, and delivery—ideal for someone who thrives in ambiguity, loves problem-solving, and wants to see their work directly shape customer success.
What You’ll Do
Own key enterprise deployments from discovery through rollout—ensuring our platform drives measurable results for legal and compliance teams.
Serve as the strategic advisor to customers, helping them navigate workflow redesign, automation opportunities, and change management.
Translate business problems into product configurations, integrations, or solutions—collaborating closely with Engineering, Product, and Customer Success.
Build deep customer insight and feed learnings back into our product roadmap and GTM strategy.
Help define and scale playbooks for implementation, enablement, and long-term customer success.
Work closely with cross-functional teams to ensure we’re delivering value not just software.
What You Bring
2–5 years in consulting, customer success, legal ops, product strategy, or implementation roles—ideally in SaaS, legaltech, or enterprise services.
Strong project leadership skills and experience working with clients or senior internal business stakeholders.
Understanding of legal or compliance workflows, or interest in learning fast.
Technical fluency—you’re comfortable talking APIs, data models, or systems architecture (eg. Python, SQL).
Strategic mindset with an operator’s bias for action.
Excellent communication, facilitation, and stakeholder management skills.
Comfort in early-stage environments: fast-changing, unstructured, and high-trust.
Interested? Apply with a CV to careers@flank.ai