Assistant Retail Manager-Operations
Fanatics
Operations
Philadelphia, PA, USA
Posted on Mar 13, 2026
How You Will Make an Impact:
- Build Championship Teams by creating and managing staff schedules that align with business needs while maintaining payroll and labor budgets.
- Lead with Authenticity as Leader on Duty, setting the tone on the floor, coaching in the moment, and reinforcing accountability and culture.
- Be Obsessed with the Fan by supporting visual presentation standards and ensuring every guest experience reflects the heritage, quality, and storytelling behind our product.
- Fuel the Business Performance by partnering with the General Manager to support P&L management, sales goals, and operational efficiency.
- Bridge Heritage and Modern Culture by partnering with the Events Coordinator to plan and execute in-store events and activations that resonate with both sports fans and streetwear communities always within budget.
- Drive Operational Excellence by reinforcing policies, procedures, and safe practices while continuously improving how the store operates.
What You Bring to the Team
- 2+ years of retail leadership or management experience, preferably in a specialty or lifestyle retail environment.
- Strong operational and financial acumen, including scheduling, payroll management, and sales performance.
- A passion for sports, culture, and delivering authentic brand experiences.
- The ability to lead diverse teams with confidence, humility, and accountability.
- A proactive, solutions-oriented mindset with the grit to thrive in a fast moving retail environment.
Where You’ll Work & What’s Required
- Based in XXXX store environment.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to stand for extended periods, move throughout the store, and lift up to 50 lbs as needed.
What’s in It for You:
- Be part of an iconic brand with deep roots in sports history and streetwear culture.
- Join a collaborative, high-energy team that values authenticity, craftsmanship, and innovation.
- Opportunities to grow as a leader within a dynamic retail organization.
- Competitive pay and benefits package.
- A culture that celebrates individuality, hustle, and respect for the game. Bottom of Form
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset
The Operations Assistant Manager plays a critical role in powering the engine behind our retail experience. This leader brings structure, hustle, and heart to the store by partnering with the General Manager to drive operational excellence, fuel team performance, and deliver an unforgettable fan experience. You’ll be hands on, highly collaborative, and trusted to lead from the floor in a fast-paced retail environment