Role Overview

The VIP Project Lead supports the execution of Fanatics’ premium gifting and influencer seeding programs by coordinating intake of campaigns assets and assisting with fulfillment of high-impact, customized product deliveries. This role ensures every product sent to top-tier recipients — including athletes, celebrities, influencers, and VIP partners — is executed with care, precision, and brand excellence. The ideal candidate is a detail-obsessed operator who thrives on structure, owns the workflow from intake to delivery, and collaborates effortlessly to ensure every gifting moment is flawlessly executed.

How you will make an impact:

• Collaborate with program owners as well as internal teams to execute quick-turn gifting and high-priority requests with speed, precision, and accuracy
• Lead day-to-day operations across all gifting and seeding campaigns, including inventory intake, order flow, packaging, and fulfillment coordination
• Monitor campaign forecasts and calendars to coordinate all asset and labor planning needs
• Execute personalized packaging elements, including custom boxes, handwritten notes, and bespoke product configurations
• Work in multiple internal systems and applications to process and track orders and inventory
• Offer additional support with special handling projects as the business requires

What you bring to the team:

1. Experience in inventory management, tracking systems, fulfillment, and operations, with a strong emphasis on execution and logistics
2. Strong attention to detail and organizational skills
3. Solution-oriented and team-minded, with the ability to troubleshoot and maintain alignment across partnering teams
4. Recommend and implement process improvements across workflows, documentation, and logistics
5. Comfortable being active in a fast-paced fulfillment centerenvironment
6. Obsessive about best-in-class fan experience across all touchpoints, supporting deep and broad customer engagement

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You’ll Work and What’s required:

• Hybrid office and fulfillment center environment
• Proficient with Web-based and Microsoft Applications, with focus on Excel, and Google Suite
• Must be able to lift and carry up to 25 pounds
• Ability to travel for events and other related activities

What’s in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.