Sr. Strategy & Operations Associate

Overview:

As a Senior Strategy & Operations Associate at Fanatics Betting & Gaming, you will support cross-functional initiatives aimed at improving operational efficiency and effectiveness across the business. As a member of the Customer Operations Team, you will play an integral role

in the wider Fanatics Betting & Gaming ecosystem. The ideal candidate is a strong analytical contributor who enjoys problem-solving, can manage multiple workstreams with guidance, and is eager to grow their strategy and operations skillset in a fast-paced, high-growth environment.

Responsibilities:

• Support cross-functional operational initiatives by assisting with strategy, analysis and execution of key projects.
• Leverage data and build reporting to help identify operational issues and contribute to solution development.
• Collaborate closely with the Payment & Fraud, Finance, Product, Online Sportsbook, Commercial, Marketing, Trading, VIP, Retail, and iCasino functions.
• Understand customer drivers and assist in efforts to improve the end-to-end customer experience.
• Work cross-functionally across the Fanatics ecosystem to leverage and utilize strategic assets into the Sportsbook and iCasino product.
• Effectively manage multiple projects with clear and consistent communication.

Skills and Qualifications:

• 2-4 years of experience in strategy, operations, analytics, or a related function.
• Strong analytical skills with experience using tools such as SQL, Excel, Tableau, Sigma or similar.
• Ability to manage multiple tasks in a fast-moving environment with attention to detail.
• Strong written and verbal communication skills, which includes creating and presenting polished, insight-driven presentations to internal stakeholders.
• Collaborative and empathetic team player who works well across functions.
• Curious mindset with a willingness to learn quickly and take feedback.
• Interest in working in an entrepreneurial, high-growth environment where decisions are made quickly.
• Willingness to travel occasionally for events or team meetings at Fanatics offices.
• Bachelor’s degree in Business, Marketing, Analytics, Economics or Engineering preferred.

The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program.

*Salary Range: $70,000-$90,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed).

In addition to the base and bonus full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like Wellhub, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $700 to set up your home office! For information about our benefits, please visit https://benefitsatfanatics.com.

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.