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Senior Director, Operations Platforms

Fanatics

Fanatics

Sales & Business Development, Operations
Atlanta, GA, USA · Tampa, FL, USA
Posted on Oct 18, 2025

Senior Director, Operations Platforms

Atlanta, GA, United States
and 1 more

Job Description

Key Responsibilities ERP Leadership & Strategy
  • Own the roadmap and execution of ERP implementations and upgrades, with a focus on supply chain, order management, and financial integration.
  • Partner with planning teams to ensure ERP reflects approved baseline scenarios and integrates with forecasting tools (e.g., o9).
  • Oversee ATP (Available-to-Promise) logic and order allocation processes across channels.
WMS & Fulfillment Systems
  • Lead WMS strategy and deployment across distribution centers, ensuring support for high-volume wave releases, cross-docking, and DC bypass scenarios.
  • Align WMS capabilities with labor management and automation initiatives.
Order Management Systems
  • Drive global order promising, pricing, and fulfillment capabilities through integrated OMS platforms.
  • Ensure seamless coordination between order capture, shipping, invoicing, and customer programs.
Systems Integration & Architecture
  • Support integration of ERP with adjacent systems including PLM, TMS, and financial platforms.
  • Ensure real-time data synchronization and visibility across inventory, manufacturing, and logistics.
Program Management & Governance
  • Lead cross-functional teams through full lifecycle implementations—from requirements gathering to go-live and post-launch optimization, in partnership with the technology org
  • Establish KPIs and governance frameworks to measure system performance and stakeholder readiness.
Stakeholder Engagement
  • Collaborate with Technology, supply chain, finance, and commercial teams to align platform capabilities with business needs.
  • Manage vendor relationships and ensure compliance with partner governance standards.
Qualifications
  • 10+ years of experience in operations systems leadership, with deep expertise in ERP (Oracle, SAP, etc.), WMS, and OMS platforms.
  • Proven track record of leading large-scale systems implementations in complex, multi-channel environments.
  • Strong understanding of supply chain processes, inventory management, and order fulfillment.
  • Experience with integration architecture, data governance, and change management.
  • Excellent communication and leadership skills, with the ability to influence across functions.

Job Info

  • Posting Date 10/17/2025, 09:45 AM
  • Locations 1440 Dutch Valley Pl NE, Atlanta, GA, 30324, US
  • Job Schedule Full time
  • Regular or Temporary Regular

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