Logistics Team Lead

As a Logistics Team Leader, you will be essential in overseeing and organizing domestic and international shipments. Your key responsibilities include managing shipping logistics and executing cross-border customs processes to ensure compliance with customs and trade regulations. You’ll work closely with various teams, including international partners, to support seamless global trade operations.

Duties & Responsibilities:

• Plan, schedule, and manage domestic and international shipments.
• Collaborate with carriers, freight forwarders, and brokers to arrange transportation.
• Monitor shipments to ensure on-time delivery and resolve delays or issues.
• Prepare and verify shipping documents, including bills of lading, commercial invoices, and packing lists.
• Create and manage shipping labels and documentation using carrier platforms including FedEx Ship Manager and UPS WorldShip.
• Diagnose and resolve issues within carrier software to minimize operational disruptions and ensure timely order fulfillment.
• Integrate carrier accounts with systems such as Warehouse Management Systems (WMS), Shopify, and Shipium to streamline shipping workflows and improve efficiency.
• Ensure compliance with customs and trade regulations for cross-border shipments.
• Mange cross-border customs processes, including classification of goods and submission of necessary documentation.
• Communicate with customs brokers to ensure smooth clearance of shipments.
• Stay updated on changes in customs regulations and tariffs.
• Work closely with internal teams such as finance, supply chain, and sales to coordinate shipments and resolve issues.
• Liaise with international teams and partners to ensure alignment on shipping needs.
• Provide updates and reports on shipping statuses to stakeholders.
• Troubleshoot shipping issues, such as delays, damaged goods, or discrepancies in documentation.
• Identify opportunities to streamline shipping processes and improve efficiency.
• Support implementation of logistics solutions and best practices.
• Assist in tracking and reconciling inventory in transit.
• Generate and analyze logistics performance reports to identify trends and areas for improvement.
• Monitor shipping costs and suggest cost-saving measures.
• Review and approve carrier invoices for accuracy.
• Collect, organize, and analyze data related to our global logistics and transportation operations.
• Create and utilize data analytics tools to identify trends, patterns, and areas for improvement.
• Generate reports and present findings to support data-driven decision-making.
• Define and track key performance indicators (KPIs) for global logistics activities.
• Monitor KPIs to assess performance, identify deviations from targets, and recommend corrective actions.
• Continuously improve the measurement and reporting of logistics performance.
• Suggest and implement process improvements to streamline operations and reduce costs.

Skills and Qualifications:

• 2-4 years of experience in supply chain operations, with a focus on international.
• Proficiency in international trade regulations and logistics.
• Familiarity in data analytics tools and software, such as Excel, Power BI (or similar), and other data visualization tools.
• Proficient in configuring and operating multi-carrier shipping software, including FedEx Ship Manager, UPS WorldShip, and ShipStation.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and presentation abilities.
• Ability to work collaboratively in cross-functional teams.
• Attention to detail and a commitment to accuracy.
• Ability to self-manage time and performance against deadlines.
• Detail oriented and organized.
• Experience with Oracle EBS/Oracle Fusion Cloud is a plus.

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